Please delete the new domain names
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Please delete the new domain names
I have 2 forumotion web pages. I created custom domain names, but I would like to use the original domain names, so please delete the new ones, and please give me the originals.
Original domain name: http://roxfortreloaded.hungarianforum.com New domain: http://www.roxfortreloaded.com
Original domain name: http://xmen-firstclass.forumphpbb.com New domain name: http://www.heroesofxmen.com
Many thanks! The problem needs to be solved asap. Thank you!
Original domain name: http://roxfortreloaded.hungarianforum.com New domain: http://www.roxfortreloaded.com
Original domain name: http://xmen-firstclass.forumphpbb.com New domain name: http://www.heroesofxmen.com
Many thanks! The problem needs to be solved asap. Thank you!
Re: Please delete the new domain names
You can do that by yourself.
Go to Admin panel > Misc > Credits management > Spend Credits > Domain name and then delete the personalized domain name
Go to Admin panel > Misc > Credits management > Spend Credits > Domain name and then delete the personalized domain name
Re: Please delete the new domain names
I can't I see this in the admin panel:
You can at any time remove your custom domain name (by request on support forum) and return to your original web address: http://roxfortreloaded.hungarianforum.com
You cannot renew your domain name for the moment....
Your original domain name is http://roxfortreloaded.hungarianforum.com.
I can not delete the custom name myself I wish I could
In the other forum the same situation.
You can at any time remove your custom domain name (by request on support forum) and return to your original web address: http://roxfortreloaded.hungarianforum.com
You cannot renew your domain name for the moment....
Your original domain name is http://roxfortreloaded.hungarianforum.com.
I can not delete the custom name myself I wish I could
In the other forum the same situation.
Re: Please delete the new domain names
Hello,
Have you tried going to ACP (Admin panel)-->General-->Forum Address and changing it there?
-Brandon
Have you tried going to ACP (Admin panel)-->General-->Forum Address and changing it there?
-Brandon
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Re: Please delete the new domain names
I tried, but in the admin panel is written that "You can at any time remove your custom domain name (by request on support forum) and return to your original web address: http://roxfortreloaded.hungarianforum.com"
I can not modify anything, I need to request it here.
I can not modify anything, I need to request it here.
Re: Please delete the new domain names
brandon_g wrote:Hello,
Have you tried going to ACP (Admin panel)-->General-->Forum Address and changing it there?
-Brandon
Even when following the above steps, you still get the message?
-Brandon
Re: Please delete the new domain names
Yes, I tried, but sorry, why would I need to follow steps instead of request to remove the new domain? Who can be remove the new domain here?
Re: Please delete the new domain names
Péter Szinay wrote:Yes, I tried, but sorry, why would I need to follow steps instead of request to remove the new domain? Who can be remove the new domain here?
I was just trying to see if I could help you solve the issue on your own. If you tried those steps and they didn't work, then you are going to have to wait for the pro admin @Buttercup to come on tommorow. As she can help you with serverside stuff.
-Brandon
Re: Please delete the new domain names
Hello,
We ask member to contact the support to avoid deletion by mistake.
You should be aware that deleting a domain name can damage your SEO and forum traffic. A domain name is really good for your SEO. Moreover both domain names have been offered by our service. Once your domain name deleted, you no longer have the free domain name option.
Finally, I've checked your forums and there is a good activity...
If you still want to delete your domain name, I need you to send me a private message with the following information:
- Domain name
- Original url of the forum
- Foundation email
- Whois information (the information you filled while buying the domain name: name, address, country, email, phone)
- The reason of deletion
I highly recommend you to inform all your members you're about changing the url of your forum. Otherwise, people won't find your forum. You can inform them with a global announcement, a newsletter and a mass private message.
Best regards
Buttercup
We ask member to contact the support to avoid deletion by mistake.
You should be aware that deleting a domain name can damage your SEO and forum traffic. A domain name is really good for your SEO. Moreover both domain names have been offered by our service. Once your domain name deleted, you no longer have the free domain name option.
Finally, I've checked your forums and there is a good activity...
If you still want to delete your domain name, I need you to send me a private message with the following information:
- Domain name
- Original url of the forum
- Foundation email
- Whois information (the information you filled while buying the domain name: name, address, country, email, phone)
- The reason of deletion
I highly recommend you to inform all your members you're about changing the url of your forum. Otherwise, people won't find your forum. You can inform them with a global announcement, a newsletter and a mass private message.
Best regards
Buttercup
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Re: Please delete the new domain names
Thanks for helping me, the request has been fulfilled, and the problem has been solved
I am very grateful
I am very grateful
Re: Please delete the new domain names
Topic solved and archived
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