The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.

CNAME not Recognized

4 posters

Go down

Solved CNAME not Recognized

Post by aqqadk November 13th 2015, 5:26 am

Hello,

I currently own a custom domain and was wondering why Forumotion won't recognize my CNAME.
I set it properly and checked using mxtoolbox (website). Everything seems fine but when I enter the domain name (forum.crownproductions.io) I get an error informing me that no CNAME was found, entered that same url in mxtoolbox and received an update showing the CNAME of crownproductions.forumotion.com.

May I have some assistance please? Thanks!


Last edited by aqqadk on November 13th 2015, 3:29 pm; edited 1 time in total
aqqadk
aqqadk
New Member

Posts : 5
Reputation : 1
Language : English

http://crownproductions.forumotion.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by SLGray November 13th 2015, 5:41 am



CNAME not Recognized Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51600
Reputation : 3527
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: CNAME not Recognized

Post by aqqadk November 13th 2015, 5:56 am

So I just did a check to see if forum.crownproductions.io worked and it does but it redirects to http://forum.forumactif.com/ instead of my forum: http://crownproductions.forumotion.com/
An image of this has been attached showing: https://gyazo.com/bf2bbe46372f7e119bb3986628bd8d39
I also receive this error when trying to update: https://gyazo.com/dc30f4e6dfb0033dc31220e5bc03ebc2
aqqadk
aqqadk
New Member

Posts : 5
Reputation : 1
Language : English

http://crownproductions.forumotion.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by stevewildman November 13th 2015, 5:56 am

On your host for your domain do you have at the CNAME Alias at the www. line crownproductions.forumotion.com

Make sure the domain name you registered the domain with goes into your Admin control panel /Home/general/forum address/Personalized domain name/
I just did mine today hope this helps.
When it goes thru it will take some time to propagate. Also clear your cache on your pc


Last edited by stevewildman on November 13th 2015, 2:23 pm; edited 2 times in total (Reason for editing : add too)
stevewildman
stevewildman
Forumember

Male Posts : 41
Reputation : 11
Language : english
Location : USA

http://www.realhardcoreracing.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by aqqadk November 13th 2015, 6:06 am

Oh, does it have to be at the www. line? Ex: www.crownproductions.forumotion.com. (also, is the period at the end required? I know when I make my records they are)
aqqadk
aqqadk
New Member

Posts : 5
Reputation : 1
Language : English

http://crownproductions.forumotion.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by stevewildman November 13th 2015, 6:09 am

No period at the end www.crownproductions.forumotion.com and yes has to be on the www. line.
Then add the domain name you registered with on the Forumotion forum end.
stevewildman
stevewildman
Forumember

Male Posts : 41
Reputation : 11
Language : english
Location : USA

http://www.realhardcoreracing.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by aqqadk November 13th 2015, 6:13 am

Yeah, still getting the error of "The supplied domain name is not well configured
Your CNAME must redirect to : crownproductions.forumotion.com"

Checked mxtoolbox and it seems to have been updated: https://gyazo.com/e469be326fb03207f73bd93c3f3452db
Not sure why forumotion isn't detecting it.
aqqadk
aqqadk
New Member

Posts : 5
Reputation : 1
Language : English

http://crownproductions.forumotion.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by stevewildman November 13th 2015, 6:19 am

Which name are you using in the Personalized domain name that gets you domain name is not well configured?
Also how long have you owned or since renewal of the domain? More than 60 days on new or more than 45 days on renewal?
Is the domain unlocked?


Last edited by stevewildman on November 13th 2015, 6:23 am; edited 1 time in total
stevewildman
stevewildman
Forumember

Male Posts : 41
Reputation : 11
Language : english
Location : USA

http://www.realhardcoreracing.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by aqqadk November 13th 2015, 6:22 am

I'm using forum.crownproductions.io and I've had the domain name from namecheap for a while now. It's not locked or anything either.
aqqadk
aqqadk
New Member

Posts : 5
Reputation : 1
Language : English

http://crownproductions.forumotion.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by stevewildman November 13th 2015, 6:29 am

IF everything is right on the domain pointing then with forumotion forum.crownproductions.io in the Personalized domain name should take. It will take time to propagate.
stevewildman
stevewildman
Forumember

Male Posts : 41
Reputation : 11
Language : english
Location : USA

http://www.realhardcoreracing.com

Back to top Go down

Solved Re: CNAME not Recognized

Post by Shek November 13th 2015, 1:16 pm

Hello Author. Very Happy

If you purchased a domain in an external service, it is likely that he it takes 24 to 48 hours to propagate. But if past all this time and nothing was resolved, you should contact with the technical support of external server therefore Forumotion has no connection to the server to make the connections to you.

Now, if your domain points to the address of your site, but your forum refuses, it may be rather a problem that Forumotion can intervene. Very Happy

Regards,
Shek
Shek
Shek
Active Poster

Male Posts : 1697
Reputation : 61
Language :  
Location : Brazil

https://publipos.net

Back to top Go down

Solved Re: CNAME not Recognized

Post by SLGray November 13th 2015, 4:43 pm

@aqqadk

A Pro Admin added the domain name for you.  They do not know where the issue was, but it should worked now.


CNAME not Recognized Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51600
Reputation : 3527
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: CNAME not Recognized

Post by SLGray November 28th 2015, 11:45 pm

Topic solved and archived



CNAME not Recognized Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 51600
Reputation : 3527
Language : English
Location : United States

https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum