Email is already registered error
+2
SLGray
buddyboy5
6 posters
Page 2 of 2
Page 2 of 2 • 1, 2
Email is already registered error
First topic message reminder :
Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
When the problem appeared : Whenever someone tries to join
Forum link : http://8thid.forumotion.com/
Technical Details
Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : All members
When the problem appeared : Whenever someone tries to join
Forum link : http://8thid.forumotion.com/
Description of problem
Whenever a member tries to join the website they get an error saying that their email is already registered.Last edited by buddyboy5 on February 3rd 2016, 3:11 pm; edited 1 time in total
Re: Email is already registered error
Hello
Could you please send me a private message with the list of the emails your members are using to register on the forum ?
Thanks for your help
Regards
Buttercup
Could you please send me a private message with the list of the emails your members are using to register on the forum ?
Thanks for your help
Regards
Buttercup
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Email is already registered error
Did you PM buttercup with the list of Emails you had problems with ?
Re: Email is already registered error
APE wrote:Did you PM buttercup with the list of Emails you had problems with ?
Yes, and she responded with a question that I answered. But no reply back and I really want to get this fixed as new members get it.
Re: Email is already registered error
if the PM has been read then she has passed it on to our teach team and has not had any news from the team yet ...Note we are in a busy time right now and there is a long long list of things to be fixed / Changed / Replaced / reworked / bug fixes and all the day to day work they also have to fix.
So please be patient as we are doing the best we can to get all bugs fixed as fast as we can.
So please be patient as we are doing the best we can to get all bugs fixed as fast as we can.
Re: Email is already registered error
Hello
I've just verified every email you sent and all of them correspond to a member on your forum. It means your members managed to create an account...
Of course, if they've tried to register a second time with the same email address, an error message will say the email is already taken or this member already exist...
I've just verified every email you sent and all of them correspond to a member on your forum. It means your members managed to create an account...
Of course, if they've tried to register a second time with the same email address, an error message will say the email is already taken or this member already exist...
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Email is already registered error
Buttercup wrote:Hello
I've just verified every email you sent and all of them correspond to a member on your forum. It means your members managed to create an account...
Of course, if they've tried to register a second time with the same email address, an error message will say the email is already taken or this member already exist...
If was the first time they registered when they got the error. So when they first registered it gave them an error saying the email was already in use even though it wasn't because the user account was still created. So the accounts were created, but the error still came up.
Re: Email is already registered error
Hummm... It is very strange because I just made a test and I don't have any problem to register:
Do you still have the same error message when a new comer registers ?
- Spoiler:
Do you still have the same error message when a new comer registers ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Email is already registered error
Buttercup wrote:Hummm... It is very strange because I just made a test and I don't have any problem to register:
- Spoiler:
Do you still have the same error message when a new comer registers ?
Yes, some people get it and others don't. It is very unusual. But it is still happening.
Re: Email is already registered error
And the account is created even if they get the error message ?
Shadow- Manager
- Posts : 16217
Reputation : 1831
Language : French, English
Re: Email is already registered error
Buttercup wrote:And the account is created even if they get the error message ?
Yes.
Re: Email is already registered error
Hello author!
You function in ACP >> General >> Security >> Disallow entries made with the most common usernames, used by spammers is actived? This feature is responsible for detecting alleged fraud username, widely used by spam. Disable it and see if it helps.
Thanks by reply.
Regards,
Shek
You function in ACP >> General >> Security >> Disallow entries made with the most common usernames, used by spammers is actived? This feature is responsible for detecting alleged fraud username, widely used by spam. Disable it and see if it helps.
Thanks by reply.
Regards,
Shek
Re: Email is already registered error
Shek wrote:Hello author!
You function in ACP >> General >> Security >> Disallow entries made with the most common usernames, used by spammers is actived? This feature is responsible for detecting alleged fraud username, widely used by spam. Disable it and see if it helps.
Thanks by reply.
Regards,
Shek
Alright I disabled it! We will just have to wait and see now!
Re: Email is already registered error
Shek wrote:Take a test. Let us know! See you
Errors have stopped thank you everyone!
Last edited by buddyboy5 on February 3rd 2016, 3:44 pm; edited 1 time in total
Re: Email is already registered error
Topic solved and archived ~ brandon_g
Remember to mark your topic when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?
Team Leader
Review Section Rules | Request A Review | Sticker Points
Page 2 of 2 • 1, 2
Similar topics
» Email Already Registered
» Email Address already registered.... No It's Not!
» I forgot email that i registered with
» User registered but never got email
» Forgot what email i registered my domain with..
» Email Address already registered.... No It's Not!
» I forgot email that i registered with
» User registered but never got email
» Forgot what email i registered my domain with..
Page 2 of 2
Permissions in this forum:
You cannot reply to topics in this forum