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Domain automatically extended when no credits ???

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In progress Domain automatically extended when no credits ???

Post by Otatrym May 26th 2016, 6:09 pm

Hi,
As I understand it, Forumotion does not allow the transfer domain.
So, I have to wait domain for it to expire, and I can buy and own it.

But today, my Forumotion domain was extended one year for free (0 Credits).

I could not understand what was happening.. Crying or Very sad

If Forumotion keep my domain name for one more year I will lose everything..
Now do what I can buy the domain name, or Transfer? Please tell me.

IMG:
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And:
Domain automatically extended when no credits ??? 112
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In progress Re: Domain automatically extended when no credits ???

Post by brandon_g May 26th 2016, 6:32 pm

Hello,

Is your forum very active? If so, Forumotion may have you the free domain extension for that reason. Forumotion sometimes offer free domain/domain name renewals to forums with really good activity as a gift for being so active.

Anyway, if you no longer wish to have the domain (meaning as it is right now on forumotion's server), I believe it can be cancelled if you want.

If you want to pursue this route, let us know and we can ask for someone in the main office to cancel manually if you like.

Just please let us know soon, because tomorrow is Friday and we need to have an answer so we can ask them by tomorrow. Otherwise you will end having to wait until Monday when the office re opens (as it is closed on weekends).

-Brandon


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In progress Re: Domain automatically extended when no credits ???

Post by SLGray May 26th 2016, 6:40 pm

What was the expiration date for your domain name?


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In progress Re: Domain automatically extended when no credits ???

Post by Otatrym May 26th 2016, 7:12 pm

This is my domain information: http://www.whois.com/whois/otavn.net

Domain expired or cancelled can be others purchased.
You can "Transfer" domain via Godaddy?
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In progress Re: Domain automatically extended when no credits ???

Post by SLGray May 26th 2016, 7:19 pm

I mean what was the expiration date for the domain name in the administration panel?


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In progress Re: Domain automatically extended when no credits ???

Post by Otatrym May 26th 2016, 7:28 pm

SLGray wrote:I mean what was the expiration date for the domain name in the administration panel?
I do not understand Shocked
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Post by Otatrym May 26th 2016, 7:32 pm

Here:
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Post by SLGray May 26th 2016, 7:36 pm

So it was renewed automatically?  You did not try to new it?


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In progress Re: Domain automatically extended when no credits ???

Post by Otatrym May 26th 2016, 7:38 pm

SLGray wrote:So it was renewed automatically?  You did not try to new it?
Yes! It is fully automatically. I did not do anything Confused
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In progress Re: Domain automatically extended when no credits ???

Post by Otatrym May 26th 2016, 7:57 pm

Sorry!
I go to bed now..
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In progress Re: Domain automatically extended when no credits ???

Post by Otatrym May 27th 2016, 6:52 am

Please help! Sad
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Post by SLGray May 27th 2016, 7:17 am

Send this information to me by pm:
Code:
[b]Forum Original Link:[/b]
[b]Domain Name:[/b]
[b]Creation Email:[/b]


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In progress Re: Domain automatically extended when no credits ???

Post by Otatrym May 27th 2016, 7:37 am

Message Forum?

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Post by SLGray May 27th 2016, 7:44 am

PM received.


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