New Users not showing up on forum

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Solved New Users not showing up on forum

Post by bigugly11 on August 8th 2016, 2:52 pm

I get an email, stating new user has registered on my forum.
Go to forum and there is no new user registered or shows in memberlist nor Who is online?

Could use some help with this problem.
Thanks,
bigugly11
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Solved Re: New Users not showing up on forum

Post by brandon_g on August 8th 2016, 5:14 pm

Hello,

The user probably needs to be activated in the admin panel.


May you please go into your admin panel and check in Users & Groups-->Inactive users-->New users and see if there are any users in there. If there are, just tick the boxes next to their names and click 'Activate'.

Their accounts should then be activated and they should appear on the member list. Smile

-Brandon


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Solved Re: New Users not showing up on forum

Post by bigugly11 on August 10th 2016, 4:05 pm

@brandon_g wrote:Hello,

The user probably needs to be activated in the admin panel.


May you please go into your admin panel and check in Users & Groups-->Inactive users-->New users and see if there are any users in there. If there are, just tick the boxes next to their names and click 'Activate'.

Their accounts should then be activated and they should appear on the member list. Smile

-Brandon
Thanks, that worked!
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Solved Re: New Users not showing up on forum

Post by brandon_g on August 10th 2016, 4:34 pm

Your welcome, anytime! Wink

Problem solved & topic archived. ~ brandon_g
Please read our forum rules: ESF General Rules


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