Logged out due to inactivity

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Logged out due to inactivity

Post by Guardian-Angel on June 3rd 2017, 6:37 pm

Hello

I have searched but unable to find an answer. Is there somewhere in the AP or Profile that sets the time frame to log out due to inactivity?

I have a members who are getting logged out where as before they were able to stay online until they logged out themselves.

Also they default to the classic version and each time they log on they have to change it because it goes to mobile version.
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Re: Logged out due to inactivity

Post by skouliki on June 3rd 2017, 7:33 pm

hello

the only thing i can think of is admin panel..users and groups ..users options...
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Re: Logged out due to inactivity

Post by SLGray on June 3rd 2017, 8:50 pm

Does this issue also happen on other devices or just mobile devices?


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Re: Logged out due to inactivity

Post by Guardian-Angel on June 4th 2017, 5:32 am

@skouliki Thank you. I checked that. I have it set at 60 but no one else has complained about this issue.

@SLGray just iPad and mobile devices.
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Re: Logged out due to inactivity

Post by SLGray on June 4th 2017, 5:38 am

Does this member have the box checked for log in automatically?


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Re: Logged out due to inactivity

Post by Legionheart on June 7th 2017, 2:46 pm

Is this topic solved?
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