Our Forum Founder leaving

by ounce June 13th 2017, 3:57 pm

Our Forum Founder, who also owns the domain name, is no longer interested in our forum.

What would be the best way of keeping our forum going. We don't want to lose the content and want to keep the forum going either by transferring the content to a new forum or buying the domain name.

I saw the FAQ on Domain Name Transfer, but doesn't answer my question on maybe transferring the content to a new forum.

What are our options to keep our forum and content? Thanks for your time.

If there's an existing thread for this question, please let me know and accept my apologies in advance.

by **brandon_g** June 13th 2017, 4:49 pm

Hello,

This is a simple one, have your founder who is leaving change the password of the founder account and then give the details to a trusted admin who he/she wants to take over the forum. Then that new person automatically becomes the new owner, takes over the founder account, the forum continues as normal. Wink

-Brandon

by ounce June 13th 2017, 5:24 pm

brandon_g wrote:Hello,

This is a simple one, have your founder who is leaving change the password of the founder account and then give the details to a trusted admin who he/she wants to take over the forum. Then that new person automatically becomes the new owner, takes over the founder account, the forum continues as normal.

-Brandon

Thanks much, Brandon. After communicating this to the outgoing founder, we received the following reply from the outgoing founder. I have x'd out the address:
I have changed the original founder account to 'Admin' and sent Mark B the password and pointed it to his email address. At this time, the xxx.com address is set to expire, but the actual forum address on Forumotion is Removed the Address links to a site breaking the TOS

That address is, and will remain, accessible directly. As was pointed out, the hosting is free (unless you want to suppress ads, etc). I had added the xxx.com domain name separately, but it really isn't necessary for the forum to continue. Just update your bookmarks to Removed the Address links to a site breaking the TOS

Have fun, y'all!

Is that true? Will nothing change regarding our access, even with the domain name being expired? I'd hate for the forum to disappear, when the address expires. As you can see, I'm not experienced in this stuff. Thanks again.

by **SLGray** June 13th 2017, 5:26 pm

You need to also change the information in the utilities: https://www.forumotion.com/utils .

A domain name only redirects to your forum. When it expires, you will need to stop the redirection in the administration panel.

by **brandon_g** June 13th 2017, 5:34 pm

That depends really, if you have a custom domain now (doesnt end with .forumotion.com ) and is say for example 'forumname.com' , if it is a custom domain name similar to the 2nd one, then it will require forumotion credits to renew the custom domain name, the person who now has access to the founder account can also now buy any needed credits for this and also spend them to renew the custom domain name.

If it is the free domain name (ending in .forumotion.com) then yes nothing will happen as this provided free and you can never lose this.

Also, even if you have a custom domain name, if the new founder chooses not to renew it using credits, then the forum itself will still be accessible via the free forumotion domain name, but the custom one will no longer work. In other words, you will have to access the forum directly at the free domain name once the custom domain name expires.

I hope this clears this up for you?

P.s You should also relay to your current founder that he/she should also update the login info in the founder utilities to reflect the new details for the new founder. This way the new founder has access to the recovery tools if he ever needs to a forum back up or something like that. I would just make sure to tell your current/old founder to do this before he/she leaves completely.

-Brandon