Members posts not showing

Go down

In progress Members posts not showing

Post by steventruman on March 10th 2018, 2:32 pm

I'm in the middle of building a new forum, It come to light that members are trying to register but are being told the user name is already taken when i know it has not?
Any ideas on this?

steventruman
Forumember

Posts : 108
Reputation : 0
Language : english

Back to top Go down

In progress Re: Members posts not showing

Post by mpelmmc on March 10th 2018, 4:15 pm

Hello,

Some usernames and emails are blocked because the system recognizes them as spammers. This does not only applies to your forum, but to all Forumotion forums.

Ask the users to try registering with another email address and/or another username. If they try with several emails/usernames you may have blocked those in ACP(Admin Control Panel) > General > Censoring > Username censoring > Users Censoring > Users Censoring.

Greetings.
avatar
mpelmmc
Helper
Helper

Male Posts : 525
Reputation : 70
Language : Spanish and English
Location : Spain

http://asistencia.foroactivo.com/forum

Back to top Go down

In progress Re: Members posts not showing

Post by SLGray on March 10th 2018, 6:31 pm

How is the issue related to the topic title?


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43493
Reputation : 3094
Language : English
Location : United States

http://fmthemesdesignteam.forumotion.com/

Back to top Go down

In progress Re: Members posts not showing

Post by steventruman on March 11th 2018, 7:34 pm

Ignore the topic title i was in the middle of righting a post when i realised it wasn't the problem and forgot to change it.
The name im trying to register is Steve and the email address works ok if i try a different user name.
Ive also tried changing the Admin name to Steve but it just keeps going back to admin?

steventruman
Forumember

Posts : 108
Reputation : 0
Language : english

Back to top Go down

In progress Re: Members posts not showing

Post by mpelmmc on March 11th 2018, 7:39 pm

I have any problems with changing my username to Steve.


Maybe you have it censored on ACP => General => Censoring => Username censoring?
avatar
mpelmmc
Helper
Helper

Male Posts : 525
Reputation : 70
Language : Spanish and English
Location : Spain

http://asistencia.foroactivo.com/forum

Back to top Go down

In progress Re: Members posts not showing

Post by SLGray on March 11th 2018, 8:21 pm

Check here:  AP > Users & Groups > Users > Inactive Users

Please change the title of your topic to something that is related to your question/issue, so that other users will be able to find their question/issue using the search engine.
Please read our forum rules:  ESF General Rules


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43493
Reputation : 3094
Language : English
Location : United States

http://fmthemesdesignteam.forumotion.com/

Back to top Go down

In progress Re: Members posts not showing

Post by brandon_g on March 11th 2018, 8:43 pm

Hello,

You could also try going to ACP (Admin panel)-->General-->Security-->Dis allow usernames with the most commonly used usernames--> Tick to no and save. This should lower the critieria that our spam system follows to the bare basic spam list. It makes it less likely you will get the above error when people register. It may still happen, but it lowers the chance of it happening.

As for the not allowing the username to change, that is odd as usually the spam system does not prevent admins from manually changing users, to anything even ones in the spam system. It seems odd it won't all you to change it.

-Bramdon


Remember to mark your topic when a solution is found.
avatar
brandon_g
Support Moderator
Support Moderator

Male Posts : 6869
Reputation : 630
Language : English
Location : USA

http://broadcastingduo.forumotion.com/

Back to top Go down

In progress Re: Members posts not showing

Post by steventruman on March 11th 2018, 9:37 pm

I know how to change the user name.
I can change the Admin username to Steve and it works ok, I then change it back to Admin and try to register the user name Steve again but it still says its in use even through i know its not.

steventruman
Forumember

Posts : 108
Reputation : 0
Language : english

Back to top Go down

In progress Re: Members posts not showing

Post by SLGray on March 11th 2018, 9:40 pm

@SLGray wrote:Check here:  AP > Users & Groups > Users > Inactive Users


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

avatar
SLGray
Administrator
Administrator

Male Posts : 43493
Reputation : 3094
Language : English
Location : United States

http://fmthemesdesignteam.forumotion.com/

Back to top Go down

In progress Re: Members posts not showing

Post by Luffy on March 11th 2018, 9:41 pm

By renaming the member as Steve, and then changing it, it's like you're saying the forum I am Steve but I changed my name, so the name Steve is held for Admin. If you register as Stevenn and then change it via Admin Panel, I think you'd be just fine!
avatar
Luffy
Manager
Manager

Male Posts : 5517
Reputation : 608
Language : Greek, English
Location : Greece

https://www.crossroadz.net

Back to top Go down

In progress Re: Members posts not showing

Post by steventruman on March 11th 2018, 9:42 pm

Its ok thanks for the help i've manged to sort it now. Very Happy

steventruman
Forumember

Posts : 108
Reputation : 0
Language : english

Back to top Go down

In progress Re: Members posts not showing

Post by Luffy on March 11th 2018, 9:43 pm

So this is now solved?
avatar
Luffy
Manager
Manager

Male Posts : 5517
Reputation : 608
Language : Greek, English
Location : Greece

https://www.crossroadz.net

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum