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Contact by email

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Solved Contact by email

Post by Guardian-Angel May 10th 2018, 2:21 am

Hello

I tested contacting my username by email by way of the email icon under my username, and I am not receiving the emails. Is there something I'm missing? It also doesn't work if I use the contact by email by going to the profile. Thanks.

Contact by email Captur42


Contact by email Captur17


Contact by email Captur44








Last edited by Guardian-Angel on May 16th 2018, 5:30 pm; edited 1 time in total
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Solved Re: Contact by email

Post by brandon_g May 10th 2018, 3:39 am

Hello,

Did you check your spam folder?


Contact by email Brando10
Remember to mark your topic Contact by email Solved15 when a solution is found.
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Solved Re: Contact by email

Post by Guardian-Angel May 10th 2018, 6:08 pm

I had already checked my spam folder several times. I had another registered member send an email by using the icon under my avatar and also by going to profiles, email. She received confirmation of both emails sent. I did not receive anything.
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Solved Re: Contact by email

Post by SLGray May 10th 2018, 7:22 pm

Do you have the correct email in your profile?


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Solved Re: Contact by email

Post by Guardian-Angel May 14th 2018, 8:41 pm

I have the correct email in the profile. I have not had time to revisit this problem.

I will delete the email and try using a different email. Not sure why that would make a difference but I'll delete history and cookies, and re insert the old email.

Thanks.
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Solved Re: Contact by email

Post by Guardian-Angel May 16th 2018, 5:30 pm

The email that was not working was a @outlook.com email. I changed it to a @gmail.com address, tested it, and now it's fine.

I'm not sure why it won't accept the outlook.com email, but I have to switch everything to gmail.

Thanks for your help.

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Solved Re: Contact by email

Post by Draxion May 16th 2018, 7:05 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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Don't forget to mark the topic as Contact by email Solved11 when the issue is resolved. This helps the staff greatly.
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