Member post disappears

Member post disappears · by Settertude January 2nd 2019, 4:18 pm

A couple members have reported recently that their post went away.
What can cause this other than the obvious accidental hitting the X and then confirming deletion.
:-)
I've gone over this with the members and this isn't the case.
A couple have just simply gone away.

Thank you.

Re: Member post disappears · by **Ape** January 2nd 2019, 7:36 pm

Hello @Settertude

can i ask you do you have Auto-pruning turned on in your forum ?

if yes then the posts could have been deleted or just moved to some other forum.

Re: Member post disappears · by Settertude January 2nd 2019, 9:19 pm

I can't find where that feature is, so I don't know.

Re: Member post disappears · by **SLGray** January 3rd 2019, 12:22 am

Were these posts in topics that had many pages?

Auto-Pruning: https://help.forumotion.com/t8323-auto-pruning#43331

Re: Member post disappears · by **brandon_g** January 3rd 2019, 12:27 am

Hello,

In ACP (Admin panel)-->General-->Categories and forums-->Click the Edit

icon, at the button of the edit page for a forum, you will see this:

.

-Brandon

Re: Member post disappears · by Settertude January 3rd 2019, 10:07 pm

SLGray wrote:Were these posts in topics that had many pages?

Auto-Pruning: https://help.forumotion.com/t8323-auto-pruning#43331

Sometimes, yes.
I did check pruning and is is toggled off.

Re: Member post disappears · by **SLGray** January 3rd 2019, 10:37 pm

There is a limit to the number of messages in a topic. When it is reached, the topic is split. Look to see if you have two or three topics with the same title.

Re: Member post disappears · by Settertude January 3rd 2019, 11:26 pm

No topics are that long

Re: Member post disappears · by **Ape** January 4th 2019, 1:45 am

have you done a backup /restore of your forum before this was reported ?

Re: Member post disappears · by **brandon_g** January 4th 2019, 4:23 pm

Can you maybe give us a screenshot or example of a post or topic this has happened to?