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Buttons stuck in Scrolling Message

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In progress Buttons stuck in Scrolling Message

Post by Pauline54 March 16th 2019, 7:49 pm

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Mozilla Firefox
Who the problem concerns : Yourself
Forum link : http://pspmaniacs.forumotion.com

Description of problem

Hi. I need help plz and ty. When I go in to my Admin. Panel to try to delete, add, or save scrolling messages it's like the button is stuck or something. It won't let me save either.I have other issues in my forum too. But I don't know if I have to add them all in this here post or make a new post for every problem I am having.
Pauline
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In progress Re: Buttons stuck in Scrolling Message

Post by skouliki March 16th 2019, 7:57 pm

hello

your forum url is redirecting to this forum http://addictsofparadise.forumotion.com/login is this correct?
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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 16th 2019, 8:07 pm

Hi skouliki:
Nope. PSPManiacs is the name I had when I opened my forum. Then I changed it to addictsofparadise but decided to go back to the name PSPManiacs. So I changed it again to that.
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In progress Re: Buttons stuck in Scrolling Message

Post by skouliki March 16th 2019, 8:12 pm

try these steps

disable your java 
force the default templates
try with a different browser
clear your browser cache and history

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 16th 2019, 8:19 pm

Hi skouliki:
Sorry, but I don't have a clue as to how to do that.
Pauline
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In progress Re: Buttons stuck in Scrolling Message

Post by skouliki March 16th 2019, 8:29 pm

disable your java 
Buttons stuck in Scrolling Message Scre1013
---------------------
force the default templates
Buttons stuck in Scrolling Message Scre1014

--------------------

clear cookies read this https://help.forumotion.com/t145185-how-to-clear-the-cache-cookies-in-your-browsers?highlight=cookies
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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 16th 2019, 11:40 pm

Hi skouliki:
I did like you said here except the template option. I couldn't change it from no to yes. It won't let me.
All the rest I did but it's still the same and won't work.
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 12:56 am

Are you using a mobile device to do these actions?  If yes, are you using Chrome?


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:03 am

Hi SLGray:
Nope. I am using my desk top computer. I am using Firefox.
Pauline
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 2:05 am

Could  you send me a test account by PM?


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:08 am

Hi SLGray:
Sorry, but I don't know what you mean by test account by PM.
Pauline
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 2:12 am

Register as a new member and activate the account.  Send me the login information.


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:14 am

Hi SLGray:
Do you mean Register a new account here or where?
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 2:15 am

Your forum.


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:20 am

Hi SLGray:
I have already registered another account there using my name Pauline. My forum account name is Admin.
But I don't know how to active it. I tried to before but I couldn't get it to work.
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 2:22 am

AP > Users & Groups > Users > Inactive List


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:30 am

Hi SLGray:
I tried doing that but none of the buttons don't move when I click on them.
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 2:32 am

Go ahead and send me the information by PM.


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:39 am

Hi SLGray:
Info sent by PM.
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 2:48 am

PM received and replied to.


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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:55 am

Hi SLGray:
Pm replied to and sent.
Pauline
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 3:53 am

I am waiting for your PM reply.


Buttons stuck in Scrolling Message Slgray10

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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 4:00 am

Hi SLGray:
I sent you pm.
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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 4:04 am

Hi SLGray:
I just sent you pm.
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 4:31 am

I did not see any issues after using the account you gave me.  I was able to turn off and back on again the announcements.


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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:19 pm

Hi SLGray:
How come then you can do that but I can't. I don't know what to do. Can you plz help It's got to be something.
I had a virus a little while back and I got my computer cleaned and that is when I couldn't do anything with my buttons in my Admin. Panel. Do you think something could have happened there?
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In progress Re: Buttons stuck in Scrolling Message

Post by Pauline54 March 17th 2019, 2:20 pm

Hi SLGray:
I forgot to tell you too that I can't Vote in my forum either but my members can.
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In progress Re: Buttons stuck in Scrolling Message

Post by skouliki March 17th 2019, 2:52 pm

we cannot do anything else because its not a forumotion issue, admin panel is working ok
its something in your pc , i suggest....
1. clean your browser history and cache
2. check all your pc and browser updates
3. see your browsing block list and plugins
4. check your antivirus settings

or go to a repair shop
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In progress Re: Buttons stuck in Scrolling Message

Post by SLGray March 17th 2019, 7:29 pm

If you know someone that has knowledge of computers, you should ask them to check it out for you.

Since the issue appeared after you had a virus and had it cleaned, you maybe want to go back to them and ask them about it.


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In progress Re: Buttons stuck in Scrolling Message

Post by Ape March 18th 2019, 11:40 am

Hello can i ask you is your setting's on your Firefox browser set to private or is your browser set not to allow cookies ?

If yes then there is your problem you can not change settings unless you let cookies in.


Buttons stuck in Scrolling Message Left1212Buttons stuck in Scrolling Message Center11Buttons stuck in Scrolling Message Right112
Buttons stuck in Scrolling Message Ape_b110
Buttons stuck in Scrolling Message Ape1010
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