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Error creating new forum.

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Solved Error creating new forum.

Post by OldCroc March 30th 2019, 10:51 am

Hello there,

I have been trying for the past 3 days to create a new forum but gets the error message " unknown error " on submission. Please help.
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Solved Re: Error creating new forum.

Post by skouliki March 30th 2019, 11:17 am

hello

did you check in your mail to see if you received something from Forumotion (junk folder also) in order to activate your new forum
also note that some Email addresses that are not public ones will not work ... best to try with hotmail, live, gmail, outlook, dont use yahoo cause sometimes causes some problems


please provide us a screenshot with that message
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Solved Re: Error creating new forum.

Post by OldCroc March 30th 2019, 11:45 am

skouliki wrote:hello

did you check in your mail to see if you received something from Forumotion (junk folder also) in order to activate your new forum
also note that some Email addresses that are not public ones will not work ... best to try with hotmail, live, gmail, outlook, dont use yahoo cause sometimes causes some problems


please provide us a screenshot with that message

Here is the screenshot. I still get the same error.
image removed by skouliki
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Solved Re: Error creating new forum.

Post by skouliki March 30th 2019, 7:08 pm

this is happening due to this https://help.forumotion.com/t155249-only-topic-technical-maintenance-on-forumotion-domains

africamotion.net is not available you must choose Forumotion.com if the forum default language is English, serbianforum.info if the forum default language is Serbian,...etc

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules
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Solved Re: Error creating new forum.

Post by OldCroc March 30th 2019, 9:57 pm

skouliki wrote:this is happening due to this https://help.forumotion.com/t155249-only-topic-technical-maintenance-on-forumotion-domains

africamotion.net is not available you must choose Forumotion.com if the forum default language is English, serbianforum.info if the forum default language is Serbian,...etc

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules

When applying for new forum I do not get the option of forumotion.com. It is locked at africamotion.net
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Solved Re: Error creating new forum.

Post by SLGray March 31st 2019, 1:19 am

Please post the link to the creation page you see.


Error creating new forum. Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Error creating new forum.

Post by OldCroc March 31st 2019, 10:52 am

SLGray wrote:Please post the link to the creation page you see.

Here is the link:
https://www.forumotion.com

Error creating new forum. Captur14
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Solved Re: Error creating new forum.

Post by skouliki March 31st 2019, 10:59 am

if i click the page i only see forumotion.com as option so maybe its a country issue
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Solved Re: Error creating new forum.

Post by skouliki March 31st 2019, 12:14 pm

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Solved Re: Error creating new forum.

Post by The Godfather April 1st 2019, 4:04 pm

OldCroc wrote:
skouliki wrote:this is happening due to this https://help.forumotion.com/t155249-only-topic-technical-maintenance-on-forumotion-domains

africamotion.net is not available you must choose Forumotion.com if the forum default language is English, serbianforum.info if the forum default language is Serbian,...etc

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules

When applying for new forum I do not get the option of forumotion.com. It is locked at africamotion.net

Hello @OldCroc

It was a mistake. You should no longer have the domain africamotion.net in the creation list because it is indeed a domain under maintenance as indicated by @skouliki

You should currently be able to choose another one. We apologize for the inconvenience caused
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