Purchasing Package with credits

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Solved Purchasing Package with credits

Post by water boy on April 28th 2019, 2:00 pm

We have 3580 credits on our site and want to use them to stop adds we have tried to upgrade to advanced however we must use paypal why can we not just use the credits we have or pay by credit card
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Solved Re: Purchasing Package with credits

Post by brandon_g on April 28th 2019, 3:15 pm

Hello,

You can use credits, but only to purchase a yearly package. Monthly packages require using paypal. Select yearly and it will let you use your credits.

Also I am splitting your post to its support thread since this topic isn't for support.

-Brandon
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Solved Re: Purchasing Package with credits

Post by SLGray on April 28th 2019, 8:26 pm

https://help.forumotion.com/t155627-forumotion-packages

Monthly - only through PayPal

Yearly - forum's credits

Also make sure that you set the ads option before you click the package button.


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