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The mobile version does not see the menu buttons that are at the top of the forum.

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Solved The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 16th 2019, 10:19 pm

Hello. Users of my forum have said that the mobile version does not see the menu buttons that are at the top of the forum. How do I fix this problem by displaying menu buttons?

The mobile version does not see the menu buttons that are at the top of the forum. 96095910
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by SLGray July 16th 2019, 11:19 pm

What happens when you click the 3 horizontal dots at the top?


The mobile version does not see the menu buttons that are at the top of the forum. Slgray10

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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 16th 2019, 11:26 pm

The phone menu opens. Bookmarks, desktop site, open a new page, and so on.
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by SLGray July 16th 2019, 11:36 pm

What forum version are you using??


The mobile version does not see the menu buttons that are at the top of the forum. Slgray10

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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 16th 2019, 11:41 pm

PHPBB2
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by SLGray July 16th 2019, 11:58 pm

What happens if you use the toolbar?


The mobile version does not see the menu buttons that are at the top of the forum. Slgray10

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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 12:01 am

I've stopped her from showing.
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by SLGray July 17th 2019, 12:02 am

I know that, but what happens when you use it?


The mobile version does not see the menu buttons that are at the top of the forum. Slgray10

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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by Ape July 17th 2019, 12:05 am

Hmm I looked at your forum and I don't see the tools on the top right of your forum.
Please try:
Turn off any JavaScript's and templates you may have and then try again.

it should look something like this >> The mobile version does not see the menu buttons that are at the top of the forum. Captu181

Here is a test account of mine and it shows where you should be looking.
The mobile version does not see the menu buttons that are at the top of the forum. Untitl17



Last edited by APE on July 17th 2019, 12:19 am; edited 1 time in total


The mobile version does not see the menu buttons that are at the top of the forum. Left1212The mobile version does not see the menu buttons that are at the top of the forum. Center11The mobile version does not see the menu buttons that are at the top of the forum. Right112
The mobile version does not see the menu buttons that are at the top of the forum. Ape_b110
The mobile version does not see the menu buttons that are at the top of the forum. Keep_s10
The mobile version does not see the menu buttons that are at the top of the forum. Ape1010
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 12:08 am

I do not know because I have never used this band. Since I created the site 7-8 years ago I never used a toolbar.

I have many JavaScript templates. Do I all stop?
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by SLGray July 17th 2019, 12:16 am

Just turn off JavaScript Management.


The mobile version does not see the menu buttons that are at the top of the forum. Slgray10

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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 12:21 am

I turned it off and the problem was fine. How do I know which code is causing the problem?
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by Ape July 17th 2019, 12:35 am

Okay so we now know that something is messing this up.

Now the best way to fix this is to go on your Javascripts and turn them all back on again.

then one by one turn off each one testing the home page every time making sure to refresh the page each time.

like this.
The mobile version does not see the menu buttons that are at the top of the forum. Ezgif_27


The mobile version does not see the menu buttons that are at the top of the forum. Left1212The mobile version does not see the menu buttons that are at the top of the forum. Center11The mobile version does not see the menu buttons that are at the top of the forum. Right112
The mobile version does not see the menu buttons that are at the top of the forum. Ape_b110
The mobile version does not see the menu buttons that are at the top of the forum. Keep_s10
The mobile version does not see the menu buttons that are at the top of the forum. Ape1010
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 12:43 am

I clicked on my phone to show me the site on my desktop and now does not give me the mobile version on my phone. How come back to showing the mobile version of my phone?
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by Ape July 17th 2019, 4:22 am

just clear your browser on your phones settings it will go back to the mobile settings.


The mobile version does not see the menu buttons that are at the top of the forum. Left1212The mobile version does not see the menu buttons that are at the top of the forum. Center11The mobile version does not see the menu buttons that are at the top of the forum. Right112
The mobile version does not see the menu buttons that are at the top of the forum. Ape_b110
The mobile version does not see the menu buttons that are at the top of the forum. Keep_s10
The mobile version does not see the menu buttons that are at the top of the forum. Ape1010
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by The Godfather July 17th 2019, 9:42 am

Hello,

When you browse your forum with a mobile device on the "desktop" version, there is a link at the bottom "Mobile version". But it is not easy to click on it because this link is really small Very Happy

To switch between mobile and desktop version on your mobile device, you can use the feature of the web browser too: https://www.techbout.com/request-desktop-version-website-android-phone-17720/. It can help you for your tests.
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 9:55 am

APE wrote:just clear your browser on your phones settings it will go back to the mobile settings.
I did it, but I still can not see the mobile version.


The Godfather wrote:Hello,

When you browse your forum with a mobile device on the "desktop" version, there is a link at the bottom "Mobile version". But it is not easy to click on it because this link is really small Very Happy

To switch between mobile and desktop version on your mobile device, you can use the feature of the web browser too: https://www.techbout.com/request-desktop-version-website-android-phone-17720/. It can help you for your tests.

I tried this option too, but the Request Desktop site is not checked and the site is displayed on the phone as a desktop version.
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by The Godfather July 17th 2019, 10:01 am

Hello @smurfavr

I just tested your forum and the problem comes undoubtedly from one of your javascripts

By disabling JavaScript management on your forum the mobile navigation bar appears immediately Wink

The mobile version does not see the menu buttons that are at the top of the forum. Img_0010

I therefore recommend that you review your scripts to correct the error. In the meantime, you can disable Javascript (Modules > HTML & JAVASCRIPT > Javascript codes management > Enable Javascript code management > NO) to immediately restore mobile navigation on the forum while waiting for your patch.



Last edited by The Godfather on July 17th 2019, 11:36 am; edited 1 time in total
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 10:10 am

@The Godfather
I can test which JavaScript problem comes from because I can not run the mobile version on my phone. Yesterday, from the mobile version of the mobile version without any choice, I chose a desktop sessions option and I no longer see the mobile version on my phone.
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by The Godfather July 17th 2019, 10:16 am

you can return to the mobile version by clicking on the link at the bottom of your forum pages :

The mobile version does not see the menu buttons that are at the top of the forum. Img_0110

As your choice is saved in your mobile browser cookies, you can also return to the mobile version which is your default browser version on mobile devices by emptying the cookies of your mobile browser Wink
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 10:35 am

Thanks @The Godfather thumleft back to the mobile version.



I paused each JavaScript individually, but the mobile version buttons did not appear. What do I do to show up?


Last edited by smurfavr on July 17th 2019, 10:45 am; edited 1 time in total
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by The Godfather July 17th 2019, 10:41 am

it must be one of your javascripts because by disabling JS management, mobile navigation appears.

you certainly skipped processing one. In any case, there is no secret. you will have to proceed by elimination by disabling one by one your JS until you find it Wink
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 11:25 am

The Godfather wrote:it must be one of your javascripts because by disabling JS management, mobile navigation appears.

you certainly skipped processing one. In any case, there is no secret. you will have to proceed by elimination by disabling one by one your JS until you find it Wink

@The Godfather
Could the problem come from CSS Styles?

I stopped 3 times in a row all JS, but the menu did not show up. What can the problem come from?
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by The Godfather July 17th 2019, 11:37 am

The Godfather wrote:...I just tested your forum and the problem comes undoubtedly from one of your javascripts...

Wink
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by Ape July 17th 2019, 11:40 am

It is 100% your Javascript's doing it not your CSS files.

Sadly I don't have time to help find it for you right now but maybe later tonight i can take a look for you.
if you send me a test account with admin right by pm then i can take a look later tonight and then tell you here what one is the problem it may even be 2 or 3 of them i don't know.


The mobile version does not see the menu buttons that are at the top of the forum. Left1212The mobile version does not see the menu buttons that are at the top of the forum. Center11The mobile version does not see the menu buttons that are at the top of the forum. Right112
The mobile version does not see the menu buttons that are at the top of the forum. Ape_b110
The mobile version does not see the menu buttons that are at the top of the forum. Keep_s10
The mobile version does not see the menu buttons that are at the top of the forum. Ape1010
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 11:48 am

@APE I will send you a test account to a private message. When you have free time, look at the problem.
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 4:40 pm

@APE and @The Godfather Did you make any changes to JS because I see the problem fixed?
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by SLGray July 17th 2019, 9:49 pm

You might have to clear your browser's cache and history when you remove/add a JavaScript.  Sometimes your cache gets messed up.


The mobile version does not see the menu buttons that are at the top of the forum. Slgray10

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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by Ape July 17th 2019, 10:30 pm

No i have not made any change i have just come online now and go your PM and i can't log in on your forum.
your Password and username is not working for me so i think it maybe you still have it turned off on your Javascripts.


The mobile version does not see the menu buttons that are at the top of the forum. Left1212The mobile version does not see the menu buttons that are at the top of the forum. Center11The mobile version does not see the menu buttons that are at the top of the forum. Right112
The mobile version does not see the menu buttons that are at the top of the forum. Ape_b110
The mobile version does not see the menu buttons that are at the top of the forum. Keep_s10
The mobile version does not see the menu buttons that are at the top of the forum. Ape1010
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Solved Re: The mobile version does not see the menu buttons that are at the top of the forum.

Post by smurfavr July 17th 2019, 10:41 pm

I have not stopped JS. The password and the name are the same ones I sent to you, I have not changed them.
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