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Images uploading as a JPG when they are a GIF

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Solved Images uploading as a JPG when they are a GIF

Post by bowersx3 December 4th 2019, 5:05 am

Good evening.
I am having a hard time with uploading a animated picture from my PC to The Forum.
When I try to upload the picture it i being Changed from the GIF to a JPG.
And not animated anymore.
Please help.
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Solved Re: Images uploading as a JPG when they are a GIF

Post by SLGray December 4th 2019, 5:30 am

How are you uploading it:  in the editor (host an image) or as an attachment?


Images uploading as a JPG when they are a GIF Slgray10

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Solved Re: Images uploading as a JPG when they are a GIF

Post by Ape December 4th 2019, 10:34 pm

when you Upload the items are you making any change to the size of the item ?

I ask this as if you resize the item you can not do so as the file will change.


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Solved Re: Images uploading as a JPG when they are a GIF

Post by skouliki December 5th 2019, 8:50 am

this is happening probably because the image is very big

can you post here the image url please
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Solved Re: Images uploading as a JPG when they are a GIF

Post by Neptune- December 5th 2019, 9:48 am

Hello,


If your original .gif file is bigger than 1 mo, Servimg will "optimize" it before upload. Same thing for .jpg and .png files bigger than 768k

Several options to solve that issue.
- Upgrade Servimg to Servimg PRO
- Optimize yourself your pictures before uploading them
- Use another image hoster
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Solved Re: Images uploading as a JPG when they are a GIF

Post by pixelforum December 5th 2019, 2:51 pm


So the problem is the image host "servimg" who doesn't accept image bigger than 1M.
If I have the option to use another host who accept bigger images how does it works as I don't see this option when I go upload the image?!?

Thank you. Smile
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Solved Re: Images uploading as a JPG when they are a GIF

Post by skouliki December 5th 2019, 6:12 pm

pixelforum wrote:
So the problem is the image host "servimg" who doesn't accept image bigger than 1M.
If I have the option to use another host who accept bigger images how does it works as I don't see this option when I go upload the image?!?

Thank you. Smile

please dont hijack another member's post, open a new thread or ask your questions on your own thread here
https://help.forumotion.com/t158268-uploading-an-animated-header#1099936
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Solved Re: Images uploading as a JPG when they are a GIF

Post by pixelforum December 5th 2019, 9:27 pm

Sorry, I didn’t think I was hijacking the post. It wasn’t my intention. I’m new here. We’re both administrators from the same forum trying to find a solution for this problem.

Edit: This problem was solved. Thank you.
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Solved Re: Images uploading as a JPG when they are a GIF

Post by skouliki December 6th 2019, 1:14 am

Problem solved & topic archived.

Please read our forum rules:  ESF General Rules
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