Images uploading as a JPG when they are a GIF

Good evening.
I am having a hard time with uploading a animated picture from my PC to The Forum.
When I try to upload the picture it i being Changed from the GIF to a JPG.
And not animated anymore.
Please help.

How are you uploading it:  in the editor (host an image) or as an attachment?

when you Upload the items are you making any change to the size of the item ?

I ask this as if you resize the item you can not do so as the file will change.

this is happening probably because the image is very big

can you post here the image url please

Hello,


If your original .gif file is bigger than 1 mo, Servimg will "optimize" it before upload. Same thing for .jpg and .png files bigger than 768k

Several options to solve that issue.
- Upgrade Servimg to Servimg PRO
- Optimize yourself your pictures before uploading them
- Use another image hoster

So the problem is the image host "servimg" who doesn't accept image bigger than 1M.
If I have the option to use another host who accept bigger images how does it works as I don't see this option when I go upload the image?!?

Thank you.

pixelforum wrote:
So the problem is the image host "servimg" who doesn't accept image bigger than 1M.
If I have the option to use another host who accept bigger images how does it works as I don't see this option when I go upload the image?!?

Thank you.

please dont hijack another member's post, open a new thread or ask your questions on your own thread here
https://help.forumotion.com/t158268-uploading-an-animated-header#1099936

Sorry, I didn’t think I was hijacking the post. It wasn’t my intention. I’m new here. We’re both administrators from the same forum trying to find a solution for this problem.

Edit: This problem was solved. Thank you.