Spend Credits

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Solved Spend Credits

Post by decruc on January 9th 2020, 3:21 am

Hello Guys,

I have unused 1500 Credits and I want to spend it. Why do I have to pay with paypal when I just want to spend that Certain amount of credits?

Please see image below:

Spend Credits 1_copy10


Last edited by decruc on January 9th 2020, 3:54 am; edited 1 time in total
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Solved Re: Spend Credits

Post by brandon_g on January 9th 2020, 3:29 am

Hello,

You can only use credits to purchase a yearly package, if you choose to do a monthly package, however, then it will make you Paypal for the recurring payments.

I hope this answers your question.
-Brandon


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Solved Re: Spend Credits

Post by decruc on January 9th 2020, 3:35 am

So its not possible to spend my extra credits by using the 360/month?
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Solved Re: Spend Credits

Post by brandon_g on January 9th 2020, 3:41 am

@decruc wrote:So its not possible to spend my extra credits by using the 360/month?

No unfortunately it is not. You can only use credits for a yearly package.

Sorry about that Sad .

-Brandon


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Solved Re: Spend Credits

Post by decruc on January 9th 2020, 3:49 am

Oh okay, Thanks for the active reply Brandon! Consider this solved. Thank you
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Solved Re: Spend Credits

Post by brandon_g on January 9th 2020, 4:03 am

Your welcome!

Problem solved & topic archived.
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