"This site can't be reached" error message

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Solved "This site can't be reached" error message

Post by Distinguished on February 3rd 2020, 2:15 am

Hello,
I haven't been able to pull up my forum for about 2 weeks. I get a "This site can't be reached...www.christian-anxiety-forums-free.info's server IP address could not be found... DNS_PROBE_FINISHED_NXDOMAIN. Is my site still active? If not, why? I had over 100 subscribers.


Last edited by Distinguished on February 3rd 2020, 3:15 am; edited 1 time in total
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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 2:17 am

@Distinguished wrote:Hello,
I haven't been able to pull up my forum for about 2 weeks. I get a "This site can't be reached...www.christian-anxiety-forums-free.info's server IP address could not be found... DNS_PROBE_FINISHED_NXDOMAIN. Is my site still active? If not, why? I had over 100 subscribers.

Hello could you please PM me your Email address so i can take a look at your forum account.

You must only PM me this info not post in the main forum.

thanks.

APE


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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 2:18 am

@Distinguished
The topic was posted in the wrong section, so I have moved it to the correct section.
Please read our forum rules: ESF General Rules


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Solved how to private message?

Post by Distinguished on February 3rd 2020, 2:23 am

Hello,
I'm looking how to private message...I'm not seeing it. I pulled up your profile and didn't see how.
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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 2:34 am

Thank you for your PM i have got it.

Using your Email address i have found the following site
https://christian-anxiety.forumotion.com

Please note the domain name you have gave is no longer used for your site!!
It maybe you have not paid for one of our packages and or paid to renew your domain address.

Please note you must have at least advanced  pack before you can use a domain name on your forum.





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Solved Re: "This site can't be reached" error message

Post by SLGray on February 3rd 2020, 2:34 am

Click the second icon under the profile information in APE's post.


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Solved Re: "This site can't be reached" error message

Post by Distinguished on February 3rd 2020, 2:45 am

@APE wrote:Thank you for your PM i have got it.

Using your Email address i have found the following site
https://christian-anxiety.forumotion.com

Please note the domain name you have gave is no longer used for your site!!
It maybe you have not paid for one of our packages and or paid to renew your domain address.

Please note you must have at least advanced  pack before you can use a domain name on your forum.


I'm not understanding. I've had my forum site active for about 5 years. I signed up as a free forum domain and it has always been free. I never created a special domain name. The name is the original name that was created when I made a free account.
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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 2:49 am

The free domain name has now ran out.

there is no guarantee you would get the offer every year for a free domain address every year.

Sadly looking at your forum now your Number of activity points is now 0 this means we would not offer you a free domain name again until you get your point's up again.

this can only be done if you have lots of members using your site and lots of posts made by your members.


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Solved Re: "This site can't be reached" error message

Post by SLGray on February 3rd 2020, 2:52 am

@APE the topic starter is not referring to a domain name.


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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 2:58 am

@SLGray wrote:@APE the topic starter is not referring to a domain name.
@SLGray this address was a Free domain name gave to the member when they got the forum
www.christian-anxiety-forums-free.info
Now the free domain name has ran out there was no offer made for the forum to get the domain again as the point's was 0 again.

So the forum address was put back to the main forum address when the member made the forum.
https://christian-anxiety.forumotion.com/

If it was not a Free domain offer then it is down to our side making a change to the domain it's self
https://help.forumotion.com/t155249-only-topic-technical-maintenance-on-forumotion-domains


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Solved Re: "This site can't be reached" error message

Post by Distinguished on February 3rd 2020, 2:59 am

I cleared out the name from my browser and did a Google search for it. I found it! The name got changed somehow. It still exists and the name is basically the same so I am happy with it. For whatever reason, the name got changed from http://christian-anxiety.forums-free.info/ to https://christian-anxiety.forumotion.com/.

I was perplexed by your response on not purchasing a domain name. I signed up my site as a free forum and have never purchased a domain name. My forum has been free and active for about 9 years now. It was the original name that I signed up as when I opened the free account (until now). I see it's active, so all is well. Thanks!
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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 3:02 am

@Distinguished wrote:I cleared out the name from my browser and did a Google search for it.  I found it!  The name got changed somehow.  It still exists and the name is basically the same so I am happy with it.  For whatever reason, the name got changed from http://christian-anxiety.forums-free.info/  to  https://christian-anxiety.forumotion.com/.  

I was perplexed by your response on not purchasing a domain name.  I signed up my site as a free forum and have never purchased a domain name.  My forum has been free and active for about 9 years now.  It was the original name that I signed up as when I opened the free account (until now).  I see it's active, so all is well.  Thanks!
@Distinguished

Then the reason for the change is
https://help.forumotion.com/t155249-only-topic-technical-maintenance-on-forumotion-domains

If you are now happy with the reply please press the mark solved button found at the top of this topic so i can close your topic.

Regards.

APE


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Solved Re: "This site can't be reached" error message

Post by SLGray on February 3rd 2020, 3:07 am

Ok, APE exactly meant to say extension which is similar to domain name.


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Solved Re: "This site can't be reached" error message

Post by Ape on February 3rd 2020, 3:24 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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