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Solved Newsletters

Post by JulesofColorado on February 9th 2020, 3:42 am

http://artistictagpassions.forumotion.com/forum
forum version is phpBB3 (prosilver)

We have the advanced package and should be able to send 4 newsletters per month.
I sent 3 in January and 1 in February. I should have 3 left for this month correct?
The admin panel is showing that we only have the ability send 1 more this month.
Can this be adjusted please?

Newsletters 5xmcSPB


Last edited by JulesofColorado on February 16th 2020, 2:04 am; edited 1 time in total
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Solved Re: Newsletters

Post by skouliki on February 9th 2020, 8:23 am

hello

Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation. Thank you.
Please read our forum rules: ESF General Rules

you can read this tutorial https://help.forumotion.com/t35099-how-to-send-a-newsletter
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Solved Re: Newsletters

Post by SLGray on February 9th 2020, 8:43 am

Has it exactly been 30 days from the time you purchased the package or send the first newsletter?


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Solved Re: Newsletters

Post by JulesofColorado on February 9th 2020, 5:59 pm

We have had this package since last year. I sent two newsletters in January and one this month (February) Shouldn't we still have three for February? Does it not mean per calendar month?
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Solved Re: Newsletters

Post by The Godfather on February 10th 2020, 11:14 am

hello,
newsletters counting is done on the basis of rolling months, not calendar months...
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Solved Solved

Post by JulesofColorado on February 16th 2020, 2:03 am

Thank you for the info.
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Solved Re: Newsletters

Post by SLGray on February 16th 2020, 2:14 am

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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