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Solved Newsletters

Post by JulesofColorado Sat Feb 08, 2020 8:42 pm

http://artistictagpassions.forumotion.com/forum
forum version is phpBB3 (prosilver)

We have the advanced package and should be able to send 4 newsletters per month.
I sent 3 in January and 1 in February. I should have 3 left for this month correct?
The admin panel is showing that we only have the ability send 1 more this month.
Can this be adjusted please?

Newsletters 5xmcSPB


Last edited by JulesofColorado on Sat Feb 15, 2020 7:04 pm; edited 1 time in total
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Solved Re: Newsletters

Post by skouliki Sun Feb 09, 2020 1:23 am

hello

Please don't use bold or color and keep to the default text. This is reserved for the staff for moderation. Thank you.
Please read our forum rules: ESF General Rules

you can read this tutorial https://help.forumotion.com/t35099-how-to-send-a-newsletter
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Solved Re: Newsletters

Post by SLGray Sun Feb 09, 2020 1:43 am

Has it exactly been 30 days from the time you purchased the package or send the first newsletter?


Newsletters Slgray10

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Solved Re: Newsletters

Post by JulesofColorado Sun Feb 09, 2020 10:59 am

We have had this package since last year. I sent two newsletters in January and one this month (February) Shouldn't we still have three for February? Does it not mean per calendar month?
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Solved Re: Newsletters

Post by The Godfather Mon Feb 10, 2020 4:14 am

hello,
newsletters counting is done on the basis of rolling months, not calendar months...
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Solved Solved

Post by JulesofColorado Sat Feb 15, 2020 7:03 pm

Thank you for the info.
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Solved Re: Newsletters

Post by SLGray Sat Feb 15, 2020 7:14 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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