Forum acting very weird

[udarsha45]

My site: https://bleachstory.forumotion.com/

Anyways, regarding the problem I face:

The first post in some topics has been completed changed, some even removed, in which the first post had been replaced by something totally different. For example:

Let's say there is an introduction topic where a new user introduces himself. Basically, the first post in that topic would be replaced by either an ad (and ad that had been posted in a topic in the advertising and affiliating section) or some other content in a different topic. So, like, the content of the introduction post would be gone and instead, it would display content from a different topic.

Also, let' say a member made an edit to the main post in a topic they have made. Basically, the latest edit they made to said post in the topic has disappeared. Instead, the post displays the old version of the content - the version before the edit.

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I mean, like, how are these changes even possible? Is something wrong with the forums database/backup? I haven't pulled a backup at all.

So, I don't understand how these things could happen...especially, the old version of the main post in a topic displaying instead of the newest edit that had been made.

[skouliki]

hello

that is strange ..
let me see if anyone has reported this globally

edit : @udarsha45

the techs said that there are no reports about any bug like this
so did you change or modify anything to your forum ?
did you try to clear browser cache or navigate with another browser to check if the issue is persists?

[SLGray]

The topics with this issue:  were there very activate?  I mean were there many replies ( like 1,000)?

[udarsha45]

@skouliki The last significant change I made was more than a month ago. This occurred a few days ago.

This issue was seen by multiple members of the forum.

@SLGray no. Mainly topics with 1-3 replies.

[SLGray]

Are the authors of the first posts exactly members oe spammers?  Spammers sometimes will post a normal post and then come back and edit them,

[udarsha45]

@SLGray they are members who have been in the forum for more than 1 year. Even one of my topics were affected by this.

Is it possible that the site was hacked? But, I do think a hacker would done more than mess with a few topics.

Or could a backup be forcibly done due to a glitch or something?

[SLGray]

Try this:  AP > General > Forum > Configuration
Scroll down to the bottom and resyn your forum.

[udarsha45]

Did it.

Though, im not sure what it would do.

Also, i really would like to know why such a thing happened, and is there a possibility of the thing happening again...

[SLGray]

So does this topic have the issue:  https://bleachstory.forumotion.com/t10348-hi-hi-hi ?  It looks normal to me.

P.S.  Wht do you have 2 toolbars at the top?  They both contain the same items.

[udarsha45]

@SLGray No. Topics that had the issue were 2-3 weeks old that were in the new applications section under the character creation category.

I said introudction section in the first post just taking an example. The issue didn't occur in the introduction section but the character creation section.

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Honestly, members prefer both of them, tbh

[SLGray]

Could you post links to at leat 2 topics with this issues that guests can see?

[udarsha45]

The topic where old version of the main post displayed instead of the newest edit that had been made.

https://bleachstory.forumotion.com/t9954-dr-johan-von-dammerung-master-of-mirrors

The topic where the main post was completely replaced by another another post in another topic

https://bleachstory.forumotion.com/t10138-thor-blerster


^^^^

I would like to state that the above topics have been edited and its original content put up again

[Ape]

We need to see topic's that have still got the problem so we can run some tests on our side.

When the topic has been changed we can't see the problem any more and our tests would not show anything up as you have already fixed it.

Is there any other posts that have the problem live right now ?

[udarsha45]

@APE @SLGray

Here's a live topic that has been affected: https://bleachstory.forumotion.com/t10135-the-star-crossed-diocese

It's original post has been removed and been replaced by another post in another topic.

Here is a web-cache version of how the topic and it's main post looked before the issue affected it: https://cc.bingj.com/cache.aspx?q=https%3a%2f%2fbleachstory.forumotion.com%2ft10135-the-star-crossed-diocese&d=4808989172826828&mkt=en-WW&setlang=en-US&w=P-D7SoEYEP2K4BGUUvYiW_L4TyREZL_s

[Ape]

Thank you this will help us more with the problem.
I will make a report and ask out team to take a look for you.

Please don't make any edit to the topic right now I will ask them to read this topic also

 EDIT: Update on report
Report made on 05.26.2020 at 13:46:29 UK time
Thank you

[udarsha45]

@APE any update regarding the report, mate?

[Ape]

Hello @udarsha45 our Tech team is looking in to this right now it's marked as in progress this means it has been read and passed on to some one who will look in to this.

Right now we are really busy and it could take some time. as you may well know we are all working from home all over the world and some things take longer then others.

Best regards.

APE and the team.

[Ape]

Just letting you know that your problem has now been sent to our technicians.
They will try and work out what has happened and report back to me when done.

Please make sure you bump this topic once every 4 days so it don't get locked and moved.

Thank you.

APE.

[udarsha45]

Just letting you know that your problem has now been sent to our technicians.
They will try and work out what has happened and report back to me when done.

Please make sure you bump this topic once every 4 days so it don't get locked and moved.

Thank you.

APE.

Alright, mate.

I will.

[udarsha45]

bumping to avoid getting the topic locked or moved.

[udarsha45]

Bumping again.

[Ape]

Sorry still no news on this but I will let you know as soon as I get news

have a great weekend.

[udarsha45]

bumping

[udarsha45]

@APE any update on this?

[Ape]

No sorry i just looked at the progress and it is marked as in progress this means it's now in the right hands.
Other then that we have no update sorry

[udarsha45]

@APE is there any way to expedite this? Sorry if I sound impatient but it has already been more than a month...

[SLGray]

The ticket now has the done icon.  The last reply form the head office says they can not locate any issues on your forum.  They said that it could have been related to issues that we had with servers awhile ago.

[Ape]

Yes sorry I am on leave as SLGray said it was marked as done and they could not find the problem.

[udarsha45]

I see.

thanks for the help.

Well, topic solved!

[skouliki]

Problem solved & topic archived. Please read our forum rules: ESF General Rules