Newsletter Expiry Question

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Solved Newsletter Expiry Question

Post by BravoSix on May 22nd 2020, 7:59 pm

Hi Guys,

Wondering what happens once you reach your newsletter quota? Is that permanently? How do you get more newsletters? I think you're allowed 7 in total?

-Todd


Last edited by BravoSix on May 22nd 2020, 8:53 pm; edited 1 time in total
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Solved Re: Newsletter Expiry Question

Post by BravoSix on May 22nd 2020, 8:27 pm

Ok, but I'm a Premium Member and I'm still limited to 7 newsletters. According to that link, I'm supposed to be able to "send more newsletters" with Premium. So.... unlimited?

-Todd
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Solved Re: Newsletter Expiry Question

Post by skouliki on May 22nd 2020, 8:34 pm

Did you send any right before you purchased the premium package?
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Solved Re: Newsletter Expiry Question

Post by BravoSix on May 22nd 2020, 8:35 pm

Yes, I sent one before, and one after (just a few days ago)

-Todd
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Solved Re: Newsletter Expiry Question

Post by skouliki on May 22nd 2020, 8:36 pm

newsletters counting is done on the basis of rolling months, not calendar months..
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Solved Re: Newsletter Expiry Question

Post by BravoSix on May 22nd 2020, 8:39 pm

I'm not sure I understand that, but ok. Thanks.

-Todd
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Solved Re: Newsletter Expiry Question

Post by mSyx on May 22nd 2020, 8:39 pm

Hey there,
The Newsletter Expiry Question 312592876 package allows you to send up to 8 newsletters per month.
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Solved Re: Newsletter Expiry Question

Post by BravoSix on May 22nd 2020, 8:40 pm

Ah ok. THAT makes sense. Thank you. Much appreciated.

-Todd
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Solved Re: Newsletter Expiry Question

Post by mSyx on May 22nd 2020, 8:41 pm

@BravoSix wrote:Ah ok. THAT makes sense. Thank you. Much appreciated.

-Todd

I had difficulties understanding the meaning of "rolling month" too :p
There's an illustration I found in the tutorial thread (https://help.forumotion.com/t35099-how-to-send-a-newsletter):

Newsletter Expiry Question Newsle13
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Solved Re: Newsletter Expiry Question

Post by BravoSix on May 22nd 2020, 8:53 pm

Very helpful. Thank you.

-Todd
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Solved Re: Newsletter Expiry Question

Post by SLGray on May 22nd 2020, 9:13 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


Newsletter Expiry Question Slgray10
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