cant see the button to cancel my monthly sub

Jamesw wrote:Hi,

Sorry I think that forumotion is great but I'm not using it in the way I was so I'd like to cancel my monthly subscription, as the money is being taken but the advanced package isnt being activated ?

I cant see the button to press to cancel it?

Thanks

James

Monthly payment

The monthly payment method is a subscription without expiration and without commitment via Paypal. Once the subscription is in place, every month, a monthly payment corresponding to the agreed price for your package will be debited from your Paypal account. This will automatically credit your forum with the number of credits needed to renew your current package for the following month and so on.

However, if the administrator wishes to suspend this payment, he can very easily do so from his administration panel  Misc  Summary & Management  Summary
You just have to click on the "Stop monthly payment" button.

See example:




A confirmation is necessary to validate the operation:

See example:



The cancellation of the monthly withdrawal of the current package is taken into account. As the current month has been already paid, the end of the monthly payment and the deactivation of the package will only be effective at the end of its current validity period.