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Credits - Purchased but not all showing yet

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Solved Credits - Purchased but not all showing yet

Post by Brooksy118 September 2nd 2021, 9:59 pm

Hi, I purchased credits earlier today as our advanced package had expired. I first purchased 4000 credits but then realised that wasn't enough, so purchased an extra 1000 after.

The extra 1000 is showing in the admin panel but the other 4000 aren't showing yet - do they take a while to update?

Thanks!
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Solved Re: Credits - Purchased but not all showing yet

Post by SLGray September 3rd 2021, 12:17 am

Give it some time.   If it does not show correctly tomorrow, come back and let us know.


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Solved Re: Credits - Purchased but not all showing yet

Post by Ape September 3rd 2021, 1:52 pm

Hello @Brooksy118 can I ask have you now got your credits ?

If no please PM me a link to your forum and some sort of proof you paid the money and how you paid.

IE, Paypal, Hipay, Skrill, Stripe

Total paid and credits missing.
this must be sent to me by PM only.


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Solved Re: Credits - Purchased but not all showing yet

Post by Brooksy118 September 4th 2021, 11:37 am

I’ve just checked and it’s all good now thank you Smile
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Solved Re: Credits - Purchased but not all showing yet

Post by Ape September 4th 2021, 2:49 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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