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Problem with deleting my forum

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Solved Problem with deleting my forum

Post by Guest April 30th 2022, 4:05 pm

I've started the process of deleting my forum, but when the confirmation email reached me, it didn't contain the link to actually delete the forum. What should I do?

"The administrator : Clippership(IP address omitted for privacy) has chosen to delete the forum (omitted for privacy).
If founder validates the deletion, the forum won't be available anymore.
The founder of the forum can restore it by going to this address :
https://www.forumotion.com/en/utils/

Cordially, the support of forumotion
https://help.forumotion.com"

When I clicked on the link in the email it sent me to a sign-in page for forum administration, but didn't lead me to any option for forum deletion.


Last edited by Clippership on April 30th 2022, 4:24 pm; edited 1 time in total
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Solved Re: Problem with deleting my forum

Post by skouliki April 30th 2022, 4:12 pm

Hello,

Are you checking the correct email?  You usually get 2

you must be the founder and log in as the founder in order to delete it

note : you have to keep the admin panel open on the page where it tells you to check your e-mail, while you click the link in the e-mail or the process will not work.
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Solved Re: Problem with deleting my forum

Post by Guest April 30th 2022, 4:16 pm


I only received the one email that I copied and pasted in this topic. And yes, I'm still logged in on my forum and the page I requested forum deletion is still up.

I am the founder of the forum, and I am signed in. The page the link takes me to is a utilities page where it's giving me the option of changing my administrator password and nothing else.


Last edited by Clippership on April 30th 2022, 4:19 pm; edited 1 time in total
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Solved Re: Problem with deleting my forum

Post by skouliki April 30th 2022, 4:17 pm

check your junk folder the system sends 2 emails, one of them has the link
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Solved Re: Problem with deleting my forum

Post by Guest April 30th 2022, 4:21 pm

There's nothing in my junk mail. Only one email was sent to me.

Check that ... something just came through.

Looks like the deletion email. Just a delayed response, maybe?

This one has the link and the forum deletion is complete. Thanks for responding. I'm glad it wasn't a bigger issue.
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Solved Re: Problem with deleting my forum

Post by skouliki April 30th 2022, 4:28 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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