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Personal Profile Information does not save updates.

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Solved Personal Profile Information does not save updates.

Post by Cathymc3 December 10th 2022, 12:27 pm

I am trying to update the Personalized profile section field named: Comments.
I created this field a long time ago. We used to be able to post an image URL into that field and hit save.
Now it doesn't save the changes.
I hit save, then go back in, and the image information I pasted is gone. It is not keeping the change.

I can change the image in the AP, but members cannot because they do not have access to the admin panel.
It seems as though permissions to update this field are gone.

https://tagginnsnaggin.forumotion.com/forum


Last edited by Cathymc3 on December 15th 2022, 10:45 am; edited 1 time in total
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 10th 2022, 1:28 pm

Hello
You want only the admin to be able to update the field ? Or the members themselves?

Post a screenshot of that filed from your admin panel please
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 7:41 am

I'd like like all members to be able to add an image. Most of them can.  It's just myself and another admin who cannot do it from the edit profile page. We have to add ours in the AP.

Personal Profile Information does not save updates.  Screenshot_20221215_063653-vi

This is how I have the configuration in the AP

Personal Profile Information does not save updates.  Screenshot_20221215_064331-vi
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 8:48 am

Change "display type to image or picture. Whatever is avaliable.
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 8:52 am

display type: is not text if you want to add an image should be : image

You can see all the types in this tutorial https://help.forumotion.com/t11187-personalized-profile-fields-warning-system?highlight=fields


Last edited by skouliki on December 15th 2022, 8:53 am; edited 1 time in total
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 8:52 am

I just tried that, when I paste my image

and hit save. The image is not there nor the code for the image.

I've tried each setting. It's a mystery.
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 8:55 am

you must check the first field Type and the Dispay type to be correct
just check the above tutorial


Last edited by skouliki on December 15th 2022, 8:55 am; edited 1 time in total
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 8:55 am

Personal Profile Information does not save updates.  Screenshot_20221215_075346-vi
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 8:56 am

Other members can paste an image and text in this field.

Myself and another Admin cannot.
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 8:57 am

who can modify :
remove the check for the moderators and leave only members
and retry
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:02 am

I just took out moderator to double check and it still did not work.

Myself and 1 admin cannot

Members and my other admin, who have the same prives as myself are able to post in that field and it saves.

It is just myself and one of my admin's who cannot.  We used to be able to and we just realized now her and I have to add our little images from the AP and not the User profile.
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:03 am

ok

try to clear your browser cookies and check if your browser is updated
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:06 am

I cleared Browser Cookies for the past 4 weeks.

I tried it again, and the image is still not saving in the comments field.
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 9:09 am

Your image url, does it end with extensions such as .jpg, .jpeg, .png .. or it ends with something else?
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:11 am

what about permissions and groups?
the admin who can and the admin who can not
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:11 am

I can't figure out why it would work for everyone else except her and I.

I have in the past few months did some configuring on my templates thingy.. I can't remember what it's called.

Body something.... Maybe I messed something up in there.
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:11 am

This is the image I am pasting in.

Personal Profile Information does not save updates.  ZUBVWIU-vi
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:13 am

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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:13 am

Myself and the other two admins all have the same prives.
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 9:13 am

It is html extension. That's not an image.
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:14 am

It has worked in the past.

I can take a screen shot of other's profiles that works if you'd like?
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 9:17 am

Paste here your URL of image inside code block. I think you are not inserting an image
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:19 am

This is what is pasted in the one that works

Personal Profile Information does not save updates.  Screenshot_20221215_081731-vi

And this is what shows up in the profile under the avatar and information.

Personal Profile Information does not save updates.  Screenshot_20221215_081601-vi
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:22 am

Try my link above
The image is uploaded with servimg our upload system
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:25 am

Here is another one that works. She is the admin who it works for.

This is what is in the comments section in her profile.

Personal Profile Information does not save updates.  Screenshot_20221215_082251-vi

And this is what shows up under her Avatar and profile info.

Personal Profile Information does not save updates.  Screenshot_20221215_082337-vi

I will try your image now.
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:29 am

It didn't work. We use all different hosting sites and it usually works for them all.

IMGUR, Postimage, Servimag and so on.

I'm baffled. I can update my comments with an image if I go into the Admin Panel so I guess we can just drop this if you want.

Also I can create an Admin account for you if you want to look around my forum.
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:32 am

One member told me she has to use the BBC code in order for her images to show up in the comments section.
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:34 am

check your profile preferences settings to be YES

Always allow BBCode :Yes


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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:35 am

Yes it is set to yes
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:36 am

if you use the test account you made can you upload ?
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