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Personal Profile Information does not save updates.

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Solved Personal Profile Information does not save updates.

Post by Cathymc3 December 10th 2022, 12:27 pm

First topic message reminder :

I am trying to update the Personalized profile section field named: Comments.
I created this field a long time ago. We used to be able to post an image URL into that field and hit save.
Now it doesn't save the changes.
I hit save, then go back in, and the image information I pasted is gone. It is not keeping the change.

I can change the image in the AP, but members cannot because they do not have access to the admin panel.
It seems as though permissions to update this field are gone.

https://tagginnsnaggin.forumotion.com/forum


Last edited by Cathymc3 on December 15th 2022, 10:45 am; edited 1 time in total
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 9:37 am

Did you paste in BB code? Not just pasting a link, but like:
Code:
[img]https://images15.fotki.com/v1674/photos/8/3764118/16306966/zUBVWIU-vi.png[/img]
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 9:40 am

I just logged on with my test account and was unable to post the image, even using the BBC code
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 9:42 am

So, let me understand this. You paste code, save it, check it, and no data is into that field anymore? It's gone? What browser are you using?
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 9:43 am

can you send me the test account info please by pm
thank you
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 9:55 am

I changed your image as requested. You can check out now.
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 10:00 am

Yes I see that you added it.

I can add it too if I do it in the Admin Panel.

I should be able to go to Edit Profile and add the image there but I can't, neither can one of my other admins.
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Solved Re: Personal Profile Information does not save updates.

Post by Guest December 15th 2022, 10:03 am

Try to reedit now. I changed that moderators can also change that field. But it is odd because you have master access anyway, so those rules do not apply on you.
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Solved Re: Personal Profile Information does not save updates.

Post by Cathymc3 December 15th 2022, 10:45 am

I believe we can close this request. Thank you so much for your help and time you spent researching.
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Solved Re: Personal Profile Information does not save updates.

Post by skouliki December 15th 2022, 11:29 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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