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Could not register new user

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Solved Could not register new user

Post by webraovat March 27th 2024, 5:02 am

As the title, when I try to register a member account, I cannot register a new one?
my forum: webraovat.forumvi.com

it announced that:?We could not validate that you are not a spammer. Please retry again.


Last edited by webraovat on March 28th 2024, 7:06 am; edited 1 time in total
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Solved Re: Could not register new user

Post by skouliki March 27th 2024, 7:46 am

hello

are you the founder of that forum? or you are just a member and you are trying to register?

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Solved Re: Could not register new user

Post by webraovat March 27th 2024, 10:27 am

i am founder and i try regis new account
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Solved Re: Could not register new user

Post by The Godfather March 27th 2024, 11:52 am

Hello @webraovat

By deactivating the management of JS codes in your administration panel (Modules > HTML & JAVASCRIPT > Javascript codes management > Enable Javascript code management), the registration problem is no longer present and everything works fine.

So you added custom JS code which is causing a conflict and causing the problem I think.
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Solved Re: Could not register new user

Post by webraovat March 27th 2024, 12:20 pm

Does this happen to users when there are many queries?
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Solved Re: Could not register new user

Post by The Godfather March 27th 2024, 1:39 pm

Hello @webraovat

It's not a question of the number of queries I think but the fact that one of your custom scripts is preventing the page from functioning properly.

Now you will need to identify which script and provide a solution.
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Solved Re: Could not register new user

Post by webraovat March 28th 2024, 2:11 am

true but even if I don't run the script it still happens
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Solved Re: Could not register new user

Post by SLGray March 28th 2024, 5:59 am

I was able to create an account fine.
Could not register new user Test11
Could not register new user Blank10


Could not register new user Slgray10

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Never post your email in public.
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Solved Re: Could not register new user

Post by webraovat March 28th 2024, 6:57 am

Yesterday I used one of the accounts I created before to try to post and it said it was spam, while if I used an admin account to post it didn't say.
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Solved Re: Could not register new user

Post by skouliki March 28th 2024, 7:44 am

hello

i was able to register also just fine

to fix the issue SLGray posted above about the button please add this code to your CSS sheet
admin panel...display...css

Code:
.main-content.standalone .button.button1 {
    color: black !important; }

take into consideration that the members must use a known email to register like Hotmail, Gmail, Yahoo, or Outlook
also check this option admin panel....General...Security..
Disallow subscriptions of the most commonly used usernames...set to No


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Solved Re: Could not register new user

Post by Razor12345 March 28th 2024, 10:46 am

Marked as "Solved"

Problem solved & topic archived.
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