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Nonexistent user occupying a username

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Solved Nonexistent user occupying a username

Post by Guest on June 9th 2012, 7:48 am

Hello, all.

I was trying to register an account at this forum with the username cordelia. When I filled out the Registration form, I was given this message:

Sorry, but this username has already been taken.
However, no such user shows up on the Members list, even when I searched for it (message: Sorry, but no such user exists.). I have spoken to the administrator of the forum and she also confirmed that there is no user with the name.

I had previously used the same username on a different forum hosted by actifforum, but I doubt that has anything to do with this. Other members of that forum have successfully registered at the new forum with the same username; it only seems to be "cordelia" that's having any problems. For the sake of trying, I used my login info from the other forum and tried the "Forgot my password" form, to get a message of The e-mail address you supplied does not match the one listed for that username. When I tried logging in (even with just the username and a blank password), I get You have specified an incorrect or inactive username, or an invalid password.

Do you have any ideas what could be causing this/what to do to fix it? Did something on the administrative side go wrong?

Thank you for your time! I hope I didn't do anything wrong in posting this.

Cordelia

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Solved Re: Nonexistent user occupying a username

Post by Nera. on June 9th 2012, 8:08 am

Ask the admin to check in AP > Users and groups > Inactive users.
If the nick exist there tell him to delete it.

Nera.
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Solved Re: Nonexistent user occupying a username

Post by Guest on June 9th 2012, 8:14 am

Thank you for the suggestion, Nera! I have asked the admin to do that and hopefully that will fix it!

Guest
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Solved Re: Nonexistent user occupying a username

Post by Nera. on June 9th 2012, 8:16 am

I'm sure it will, let me know.

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Solved Re: Nonexistent user occupying a username

Post by Guest on June 9th 2012, 8:22 am

The admin says she tried looking in the inactive users already, and that this username wasn't on the list. So I have no idea what might be going on there.


---

EDIT: I was able to create an account with a different username, and then log in and then change the username to what I wanted. I still don't know what was causing the original problem, but at least my specific case has been solved. So thanks again for your time!


Last edited by cordelia on June 9th 2012, 8:51 am; edited 1 time in total (Reason for editing : situation changed)

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Solved Re: Nonexistent user occupying a username

Post by SLGray on June 9th 2012, 7:05 pm

Glad that you could create an account and use the username you wanted.

Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.


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