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Member not allowed to join or log in forum

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Solved Member not allowed to join or log in forum

Post by becomeelite on December 17th 2012, 1:06 am

I have a friend from a middle east country that i told him to join my forum. When he went to register he got a message saying "You are not allowed to register on this forum."

So i went and made him an account myself, and i sent him the username and password, but when he put it in and clicked Log In it it still wouldnt let him log in. Any thoughts? Is it possible forumotion is blocked there? Or maybe hes using a proxy and forumotion is blocking him?

any ideas?


Last edited by becomeelite on January 3rd 2013, 3:03 am; edited 1 time in total

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Solved Re: Member not allowed to join or log in forum

Post by Base on December 17th 2012, 1:39 am

Hello,

Your forum could be locked. Please read this topic on how to unlock your forum and to allow new registrations: http://help.forumotion.com/t35100-how-to-unlock-your-forum

>> Moved to AP Problems.
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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on December 18th 2012, 11:30 pm

No its not locked, everyone else can join and log in fine. Its just for this one member.


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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on December 20th 2012, 2:22 am

bump

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Solved Re: Member not allowed to join or log in forum

Post by Sir Chivas™ on December 20th 2012, 3:00 am

Hi,

Maybe (s)he hasn't activated her account. Also, check the following: ACP >> Users & Groups >> Inactive users & also, users deactivated.



Attention!
- Please provide your forum URL at all times.
- When the issue is solved, please mark it as solved.


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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on December 20th 2012, 7:16 pm

The accounts activated. Like i said in the other post, i even tried letting him use one of my alts. I can post the username and password here and youll be able to log on just fine. But when he trys it wont let him. Something is blocking him.

heres a picture of the message:


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Solved Re: Member not allowed to join or log in forum

Post by Sanket on December 21st 2012, 5:30 am

Ask him to clear his cache & try?
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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on December 22nd 2012, 1:33 am

I had him clear cache and he says the message is still showing

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Solved Re: Member not allowed to join or log in forum

Post by Sanket on December 22nd 2012, 4:43 pm

Start>Run
In the window that comes up type in the little box 'cmd'
then 'enter'
A window will pop up, type in
'ipconfig/flushdns'
then 'enter' again
It will report back that it has 'successfully flushed the DNS resolver cache'.
Ask him to do this, see if that helps in anyway.
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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on December 22nd 2012, 10:45 pm

Okay i had him do this and but it didnt say it flushed the DNS resolver cache.

It says "The requested operation requires elevation."

Whats this mean?


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Solved Re: Member not allowed to join or log in forum

Post by Sanket on December 23rd 2012, 6:49 am

Is he logged in as a Administrator of the system or the user has multiple userids for the system?
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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on January 1st 2013, 12:49 am

He says it does it even when hes trying from his iPhone though. And isnt using wifi on his iphone, so its not possible to use a proxy on iphone if hes using regular cell service is it?

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Solved Re: Member not allowed to join or log in forum

Post by Base on January 2nd 2013, 5:14 pm

It could be his government blocking Forumotion. I have seen this problem before... if that is the case, then there is nothing we can do about it. :/
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Solved Re: Member not allowed to join or log in forum

Post by becomeelite on January 3rd 2013, 3:02 am

Alright...i guess that must be it. If there's no other thoughts ill go ahead and mark this solved.

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Solved Re: Member not allowed to join or log in forum

Post by SLGray on January 3rd 2013, 3:13 am

Topic Solved & Locked


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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