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#530 Random redirection to ads, apple store

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In progress #530 Random redirection to ads, apple store

Post by Leviosa on October 14th 2014, 11:16 am

First topic message reminder :

Some users get redirected to the apple App Store when they use forums on mobile.

Thanks for reporting the following information:

- Url of your forum
- URL of the ads (Example: http://ads.glispa.com/sw/49243/CD30406/TD1d7UWjOjtxI5xYRrNJbfjzqaFvammHF6l-uzu-Z9u3rZ4BgMGbRW-ksWMu6JChRZUHX464xaVSeiUj7a-3FYYsMONA1BI7AHHtoZCR0asNOxt4J4ggQlqeZQncAD9tlgCTSVhLHbHLhxCqHVHQ70lWFH8R9uJSS69Myw1g5xgL8W2NepQ-liDzEaYKYf4C5iWeA_JNvccIXk0bzevYCPU7xLB0GjVEAe_4xHtDORg8sPBIwqHAKwUm2EWGVdZoaP8l2kBnN5nkjX6vA7WZNK7_8RVmwBCzmN5qNBqlw09Vu8GUBfuCAKSv4JjIYfTmG9sXfjuitNmCJCixKnU9A3k6oYGshKsf62F4nhKcmXmFeMDAlu0qq0N0ug )

- a screenshot if possible
- Are you using mobile version or classic version ?

Thanks for your help


Last edited by Buttercup on February 26th 2015, 9:54 am; edited 4 times in total


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In progress I can message admins unless I post things

Post by Baylor1998 on March 5th 2015, 9:44 pm

I really need to talk to an Admin however I cannot message one

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In progress Re: #530 Random redirection to ads, apple store

Post by brandon_g on March 5th 2015, 9:53 pm

Well the pro admin Buttercup is out of the office for the day, she will be back tommorow morning and by the way you can send pms as you now have the required 1 post. Very Happy


Remember to mark your topic when a solution is found.

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In progress Re: #530 Random redirection to ads, apple store

Post by Baylor1998 on March 5th 2015, 10:01 pm

Hehe thank you

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In progress Re: #530 Random redirection to ads, apple store

Post by brandon_g on March 5th 2015, 10:35 pm

Your welcome any time Very Happy.


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In progress Re: #530 Random redirection to ads, apple store

Post by Leviosa on March 6th 2015, 11:00 am

Hello @DVAted

The problem has been reported to our webmaster :rose: 

Thanks for your help.
Regards

Buttercup


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In progress Re: #530 Random redirection to ads, apple store

Post by Loverdove on March 28th 2015, 10:45 pm

Has anyone heard any more about this? I've been holding a poll on my Forum that's open to the public and people are clicking the link to the poll but are being redirected and saying my link is bogus but its not.

This is a problem for most of members that are using mobile devices to log onto my forum.

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In progress Re: #530 Random redirection to ads, apple store

Post by brandon_g on March 28th 2015, 10:56 pm

Buttercup wrote:Some users get redirected to the apple App Store when they use forums on mobile.

Thanks for reporting the following
- a screenshot if possible
- Are you using mobile version or classic version ?

Thanks for your help

@Loverdove wrote:Has anyone heard any more about this? I've been holding a poll on my Forum that's open to the public and people are clicking the link to the poll but are being redirected and saying my link is bogus but its not.

This is a problem for most of members that are using mobile devices to log onto my forum.

Hello,

You should try to provide all the details asked for Buttercup so that they can look into your report for you. Buttercup will not be back until Monday, she is likely the one with any news or info on this, so you may need to wait until Monday to find out more.

In the meantime try to find out more information from you members (even a screenshot if they can) and provide it here for Buttercup and techs.

Regards,
-Brandon

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In progress Re: #530 Random redirection to ads, apple store

Post by Loverdove on March 28th 2015, 11:50 pm

Thank you! I'll ask one of my mods. She uses her phone/ipad all the time. I'm sure she'll be willing to offer those to me. Smile Thanks!

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In progress Re: #530 Random redirection to ads, apple store

Post by brandon_g on March 28th 2015, 11:53 pm

Your welcome, anytime Smile.

Also try to find out if she is using the mobile version or classic Version (computer/desktop view).

-Brandon

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In progress Re: #530 Random redirection to ads, apple store

Post by Loverdove on March 29th 2015, 12:42 am

I will ask her. Which one do you recommend she use? Classic or Mobile?

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In progress Re: #530 Random redirection to ads, apple store

Post by brandon_g on March 29th 2015, 1:04 am

Well whatever she uses is fine, the only reason Buttercup asks for the information is so she and the techs can narrow down factors and a pattern for how and why it happens (Does it occur more on the Mobile version, Does it occur more on the classic version, etc). So it either one she uses is fine, we (I mean they) just need to know which she uses. Smile

-Brandon


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In progress Re: #530 Random redirection to ads, apple store

Post by Loverdove on March 29th 2015, 4:59 am

I see. I wasn't sure if one was more glitchy than the other. My mod is sending me her screencaps this weekend. I'll be coming back here to deliver it. I want this remedied. It's been an issue since I opened my forum last summer and the main reason a lot of my members haven't returned. I've close to 500 members and its hit my forum hard. I thought it was just the ads on the forum but it wasn't until someone said it was redirecting to the app store on apple products that I decided to take a look into this.

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In progress Re: #530 Random redirection to ads, apple store

Post by Loverdove on April 1st 2015, 6:25 am

Okay it took a few extra days but I was finally able to get the information you asked for. I hope it is everything!

-My forum URL: http://poisonandwine.forumotion.net

-She and I are both using the "Classic Version" to access the forum

-It seems to re-direct both of us to the app store. BEFORE it takes you to the app store, this link flashes in the browser but its so quick that you can't get a screenshot of it. This is the link that was showing up for us this weekend and now the link is no longer working. When I put the link in my laptop it took me to the app store on the apple website BEFORE it redirected me to the app store app on my phone. which you see here. Anyway, heres the link/screen cap of where it takes me in the app store::
https://control.kochava.com/v1/cpi/click?campaign_id=kogameofwariosmachinezone74551a82d050c1640b44538448421&network_id=1653&click_id=6f5c837f7177478499241f3ca3d9da26&device_id=&device_id_type=idfa&site_id=011d65c2ed2d8726



So you can see that it's something IS amiss. For the app to give a quick flash of the link, and directs you immediately to the coinciding game in the app store? I don't understand why but people have accused me of scams and trying to get them to buy something. I'm not! I hope this is helpful. I've tried giving you as much information as I can because I'd really like this redirection fixed. It's costing me members. Crying or Very sad

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In progress Re: #530 Random redirection to ads, apple store

Post by Leviosa on April 1st 2015, 10:19 am

@loverdove

Thanks for those very useful information. Our webmaster is informed. 

Thanks for your help.
Regards


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In progress Re: #530 Random redirection to ads, apple store

Post by Loverdove on April 5th 2015, 6:19 am

Hi! I was wondering if there was any resolution to this issue yet? I'm still getting members who are being redirected out of my forum and to the app store.

Thanks!

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In progress Re: #530 Random redirection to ads, apple store

Post by Leviosa on April 8th 2015, 3:36 pm

@loverdove

Our webmaster just informed me that our ads providers made a modification that should solve the problem. Of course, if you still have the problem thanks for telling me Smile

Thanks for your patience  beu


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In progress Re: #530 Random redirection to ads, apple store

Post by NibiNibi on April 11th 2015, 2:17 pm


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In progress Re: #530 Random redirection to ads, apple store

Post by Leviosa on April 13th 2015, 10:00 am

Hi @NibiNibi

Thanks for providing those information. I've sent them to our webmaster. I'll let your know.

Regards

Buttercup


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In progress Re: #530 Random redirection to ads, apple store

Post by DVAted on April 30th 2015, 12:08 am

another of my members reported forced redirection to app store

forum url: gunetwork.org
ad url: http://ads.mobvertising.net/mobiledirect/?aid=29103&uid=1669&cwsid=MTQzMDI2NTYwMGE1NTQxNTU3M2ViOGQ1Mjg2MzI2NTQ1&j=1
another of the ad popups was for the LOVOO app, but the user who reported it couldn't retrieve the link

he uses classic version of the site because the mobile version didn't display/respond well on his device

best regards

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In progress Re: #530 Random redirection to ads, apple store

Post by Standaman94 on May 9th 2015, 12:59 pm

I've had two reports yesterday of a redirect to what I think is the Android marketplace. They were clicking a link from Twitter on mobile to a blog post on our forum.

Forum URL: http://forums.theonlineracingassociation.com/
URL of ads: Unknown
Screenshot: https://pbs.twimg.com/media/CEg1EYSWAAAb8bb.png

We use a CSS code to force all users to use classic version, whether on mobile or not.

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