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Co admins cant log on to adminstration

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Solved Co admins cant log on to adminstration

Post by IdaTR on December 13th 2015, 9:48 pm

For some reason its only the head admin (the one who has the site in his/hers e-mail) who can log on the adminstration panel.

Is this a new feature?
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Solved Re: Co admins cant log on to adminstration

Post by Vanityy on December 13th 2015, 10:37 pm

This is not a new feature.

Make sure all your co-admins are in the group with the crown in the admin panel. Any group labelled "Administrators" or whatever will not be able to access the admin panel unless they are in the group with the crown.
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Solved Re: Co admins cant log on to adminstration

Post by SLGray on December 13th 2015, 11:49 pm

The only group that can access the administration panel is the group call administrators/admin which is created when the forum was created. If the group has been renamed, you will need to make sure that staff members who need access to the administration panel be in that group.


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Solved Re: Co admins cant log on to adminstration

Post by IdaTR on December 14th 2015, 1:31 am

They already are in the group, but still doesn't have accesses, also the name haven't been changed.
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Solved Re: Co admins cant log on to adminstration

Post by APE on December 14th 2015, 1:49 am

Hello,

Please do the following step

ACP >> Users & Groups Tab >> Groups >> Group Administration >>
Find this:

Click on >> Edit Now If your co admin is listed remove them and save

Now do the same again but type the members name in the box

Now click add name.

Your Admin should now see the ACP at the bottom of the forum.

Remember if you do a backup of your forum your Co admin will be removed and tyou will have to re-add the admin again.



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Solved Re: Co admins cant log on to adminstration

Post by SLGray on December 14th 2015, 2:15 am

Are you referring to this group: http://nionevrien.forumq.net/g2-moderators ? If yes, they do not have access to the administration panel.

One more thing about the administrator group, only the founder has access to the full administration panel. There are things that only the founder can see like the templates, credits management, and some other options.


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Solved Re: Co admins cant log on to adminstration

Post by IdaTR on December 14th 2015, 4:05 am

Oh yea phew .. sorry, just panicked for a minute, its all good now (:
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Solved Re: Co admins cant log on to adminstration

Post by brandon_g on December 14th 2015, 6:30 am

Hello,

Is this solved?

-Brandon


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Solved Re: Co admins cant log on to adminstration

Post by SLGray on December 14th 2015, 8:56 pm

Topic solved and archived


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