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Colour button problem in chat Box & Editor [ONLY TOPIC]

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Solved Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 10th 2016, 4:58 pm

Technical Details

Forum version : #ALL Forums
Position : Member
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari
Screenshot of problem : https://i84.servimg.com/u/f84/12/23/10/57/captur34.png https://i84.servimg.com/u/f84/19/11/10/26/yuj10.png
Who the problem concerns : All members
When the problem appeared : Today as far as i can tell
Forum link : ( link is hidden, you must reply to see )

Description of problem

Hello i have had a number of reports that the Colour system in the chat box is no longer showing.

In its place is a Error page.

I have tested this on 5 other sites and found the same Problem

I would take this as a global problem

Added the Editor aswell to this problem as it looks to be the same problem but only if you use the full color settings on the forum.



EDIT:00:22:30 - 03.11.2016
 Please Give us the following information in your posts /reply's


  • Please Give your Forum Link
  • List what problem you have IE Chatbox Colour / Editor Colour OR Both




Last edited by APE on March 11th 2016, 1:25 am; edited 4 times in total

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 10th 2016, 5:05 pm

Just checked. Using phpBB3. Working fine in AWC (Avacweb), which is a shell around standard FM chat. Reporting this may help the engineers to pinpoint the issue.


Samantha.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by seadevil on March 10th 2016, 5:36 pm

We are having the same issues...

http://whona.realtvboard.com/chatbox/selectcolor

...that error box redirects to the homepage after a few moments.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 10th 2016, 6:06 pm

RoXaNNeX wrote:Just checked. Using phpBB3. Working fine in AWC (Avacweb), which is a shell around standard FM chat. Reporting this may help the engineers to pinpoint the issue.


Samantha.

Thank you for your report on this it looks to be coming from No modified Chat boxes Wink




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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Draxion on March 10th 2016, 8:01 pm

Greetings!

We are experiencing the same issues.

http://fateofasteria.forumotion.com

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by SLGray on March 10th 2016, 8:03 pm

Is anyone also having this issue in the quick reply and/or normal editor, too?


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Draxion on March 10th 2016, 8:04 pm

No, seems to be only in the chatbox.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 10th 2016, 8:06 pm

This is very strange. My BFF Roxanne told me each time she logs in now a sound from the chatbox is being played, even when going into the CP. The sound shouldn't be loading as she's not logged into chat. This exact sound usually is being triggered and played (JS) when switching between archive and/or reading mode(s). We didn't alter any scripts lately (like the last 2 days or so). So, it may be a clash of JS stuff on those servers. We've never ever encountered something like this before. Very, very odd....

I hope this will be an important lead to the engineers trying to solve the issue(s).

Could staff please make this an [ONLY TOPIC] ? Thank you Smile

Samantha.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 10th 2016, 8:20 pm

Added The problem with Editor Colour button as well as it looks to be the same sort of problem

Also made only topic Wink




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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 10th 2016, 8:24 pm

Alright, thnx! You want me to post the part of the JS that play(s) the sound(s)? Perhaps there's a further clue in it. I won't be posting the entire AWC JS tho Wink, cuz it's long and it's mine Smile

BTW, shouldn't you change the topic subject into [ONLY TOPIC] <header> instead of <header> [ONLY TOPIC] as well? It says "Colour button problem in chat Box & Editor [ONLY TOPIC]" now. Just telling....

EDIT: And while staff is celebrating Derri's promotion all hell broke lose just now. I mean, guys, reality just rains on us meanwhile, thanks for noticing. The preview icon is still visible when logged in. I mean like, HUH?? Also, when going into a topic (latest topic), the chat sound plays again. This is very very annoying yk! I think I'm gonna be freaking out in a min lol! !

Guest
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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Aracotic on March 10th 2016, 11:47 pm

I'm having the same issue as well with the colour button. I've tried different browsers but all yield the same result. My website is roleplayhetalia.forumotion.com , if that helps.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 11th 2016, 12:23 am

RoXaNNeX wrote:Alright, thnx! You want me to post the part of the JS that play(s) the sound(s)? Perhaps there's a further clue in it. I won't be posting the entire AWC JS tho Wink, cuz it's long and it's mine Smile

BTW, shouldn't you change the topic subject into [ONLY TOPIC] <header> instead of <header> [ONLY TOPIC] as well? It says "Colour button problem in chat Box & Editor [ONLY TOPIC]" now. Just telling....

EDIT: And while staff is celebrating Derri's promotion all hell broke lose just now. I mean, guys, reality just rains on us meanwhile, thanks for noticing. The preview icon is still visible when logged in. I mean like, HUH?? Also, when going into a topic (latest topic), the chat sound plays again. This is very very annoying yk! I think I'm gonna be freaking out in a min lol! !
LOL there is no need to change the Only topic the start of the title it really Don't matter where it is as long as its there Smile



NOTE:

Editor Colour Button:

  • If you have made a change to your Editor Colour system by Javascript This problem may not show as your codes have bypassed this. Neutral
    Chatbox:

  • If you have made a change to your Chatbox (Modified in any way) We are not responsible for the problems other then the Colour Button.
    Other Problems:
  • If you have any other problems not related to this topic Please remember to open a new topic or do a search for a topic related to your problem.





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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Bones! on March 11th 2016, 1:06 am

Not working on any of the main themes. But Avacweb seems to be working.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 11th 2016, 1:18 am

@Bones! wrote:But Avacweb seems to be working.

This is down to Avacweb have made a Change to most of the Editor and Chatbox by Javascript

Please only post About if you have any of the problems listed in the topic Thank you.




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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Bones! on March 11th 2016, 1:59 am


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Shadow Wolf75 on March 11th 2016, 3:23 am

http://www.portalbreach.net/

Just in the chatbox, our post editor uses the other selector.


Last edited by Shadow Wolf75 on March 12th 2016, 3:20 am; edited 1 time in total

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Genesis on March 11th 2016, 3:29 am

I believe the issue is caused by opening the page instead of the usual select option. Since the page does not exist, it does that "return to the index" type of thing. Same thing happens when you try to add a link to the navigation bar without adding
Code:
http://www.
.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Shadow Wolf75 on March 11th 2016, 3:49 am

Yeah, well whoever blanked that page needs to put it back, the 'normal' selector is fairly useless in the chatbox as a lot of our members make use of the text input.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Chellizard on March 11th 2016, 3:50 am

It seems that my board is also suffering the same issue. Sad

Only in the chatbox, it seems.

http://superhero-rpg.com



As you can see, our quick reply is fine. We use a different color picker for it, though, so it would be weird if it were effected.


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Mariami on March 11th 2016, 4:34 am

I have this problem too
i had thhis tab. now i set another one,but i dont like it and can you help me te return this one?


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Genesis on March 11th 2016, 4:41 am

@Mariami wrote:I have this problem too
i had thhis tab. now i set another one,but i dont like it and can you help me te return this one?

This second part of your post is a little unrelated to the topic here, if you make a new topic I would love to help you.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by The Awakened on March 11th 2016, 7:01 am

Having this exact same problem with three sites I'm in:

1. www.fairytailhaven.forumotion.com
2. www.superfantasy-rp.forumotion.com
3. www.fairytailonline-rp.com

All are invision. This started earlier today too.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 11th 2016, 9:52 am

Dear Staff, Engineer(s), @The Godfather,

We're running pretty much like 24 hrs. into this case now. Is there anyone really on it by now? We haven't heard back from you guys and we're into Friday now. I don't like my JS to be all scrambled, shaken & stirred over the weekend, as some of the scripts we're using are very important to us!

This all feels like the last major chatbox overhaul in 2015, when FM were trying to implement stuff into live environments without any testing, at the cost of free forum users and their members ...

So, please, word out in this topic with your update, so I (we) can relax. Smile

Thank you! Hello

Samantha.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by brandon_g on March 11th 2016, 1:28 pm

Hello everyone,

At this point in time we don't have any new information for you on this issue. Rest assured, however, that it has been report and that as soon as we get any new information, we will pass this right onto you as soon as possible.

We know this issue is annoying and we apologize for the inconvience. Please just be patient with us while we wait for this issue to be solved Smile.

-Brandon


Remember to mark your topic when a solution is found.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 11th 2016, 11:40 pm

There's a small update on the issues we're having regarding all of this: sound in chat isn't working at all no more, so it even got worse... Sad So, yeah, the chat sound being played at logging into the forum is gone now, but only due to the fact no sound is being played from chat JS all together.

We even tried updating Java, Quicktime and Flash to the latest and clearing cache but that didn't help us one bit further.

Earlier this night, except for the videos that were linked to a special script I'm using to show multiple YT videos, the single YT vids in the posts weren't showing in addition to that. But strangely that one seems to be OK now.

It feels like someone is deep down messing around with JS, embedded object scripts / IDs, selectors or whatever more, and chat and I really don't like it. Some of the JS is still not functioning as it should.

FYI, I'm on a phpBB3 board, using Win10 Pro 64, Edge and FF 64.

Samantha.

Guest
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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by SLGray on March 12th 2016, 12:15 am

If you are having an issue with a code that is not provided by Forumotion, you need contact the person who created the code.


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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by APE on March 12th 2016, 12:18 am

RoXaNNeX wrote:There's a small update on the issues we're having regarding all of this: sound in chat isn't working at all no more, so it even got worse... Sad So, yeah, the chat sound being played at logging into the forum is gone now, but only due to the fact no sound is being played from chat JS all together.

We even tried updating Java, Quicktime and Flash to the latest and clearing cache but that didn't help us one bit further.

Earlier this night, except for the videos that were linked to a special script I'm using to show multiple YT videos, the single YT vids in the posts weren't showing in addition to that. But strangely that one seems to be OK now.

It feels like someone is deep down messing around with JS, embedded object scripts / IDs, selectors or whatever more, and chat and I really don't like it. Some of the JS is still not functioning as it should.

FYI, I'm on a phpBB3 board, using Win10 Pro 64, Edge and FF 64.

Samantha.
As already said Before this post is only for problems with the Colour picker Problems

The problems with Modified Chatboxes is nothing to do with this Thread You need to make a new Post about that or ask the Code maker to help wit other problems.

Also This is not about your JavaScript problems make a new thread.

This Topic is for the things listed in the topic title only ...

Thank you.

APE




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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Guest on March 12th 2016, 12:26 am

@APE wrote:
RoXaNNeX wrote:There's a small update on the issues we're having regarding all of this: sound in chat isn't working at all no more, so it even got worse... Sad So, yeah, the chat sound being played at logging into the forum is gone now, but only due to the fact no sound is being played from chat JS all together.

We even tried updating Java, Quicktime and Flash to the latest and clearing cache but that didn't help us one bit further.

Earlier this night, except for the videos that were linked to a special script I'm using to show multiple YT videos, the single YT vids in the posts weren't showing in addition to that. But strangely that one seems to be OK now.

It feels like someone is deep down messing around with JS, embedded object scripts / IDs, selectors or whatever more, and chat and I really don't like it. Some of the JS is still not functioning as it should.

FYI, I'm on a phpBB3 board, using Win10 Pro 64, Edge and FF 64.

Samantha.
As already said Before this post is only for problems with the Colour picker Problems

The problems with Modified Chatboxes is nothing to do with this Thread You need to make a new Post about that or ask the Code maker to help wit other problems.

Also This is not about your JavaScript problems make a new thread.

This Topic is for the things listed in the topic title only ...

Thank you.

APE

I'm sorry. I won't start a new topic. I strongly feel it's all related. We didn't change anything on our side and it all started like 2 days ago when the topic starter reported problems with the chatbox. So, I'll better wait and see. If it's not related, I will start a new topic. Thanks and good night!

Samantha.

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Shadow Wolf75 on March 12th 2016, 1:40 am

And, day three, still doing it. Shouldn't this be a global technical issue considering how many forums are affected?

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Solved Re: Colour button problem in chat Box & Editor [ONLY TOPIC]

Post by Chellizard on March 12th 2016, 2:13 am

I'm assuming the technicians are hard at work.

Superhero RPG is, sadly, still suffering the same issue.

I have faith in the technicians here at FM.

Work hard, but please drink plenty of water and take stretch breaks!!

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