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Retrieving an account

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Solved Retrieving an account

Post by Anzo on November 17th 2016, 2:22 am

One of my admins mistakengly deleted an account, is there any mean, any possible, remotely possible means, no matter what it is, to retrieve it? even if it cost credits or whatever, the account was really important.

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Solved Re: Retrieving an account

Post by SLGray on November 17th 2016, 3:50 am

Checkout the forum's utilities: http://www.forumotion.com/utils .


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Solved Re: Retrieving an account

Post by Anzo on November 17th 2016, 3:57 pm

I do have access to the founder account, that I do. However, the forum was created back in 2008, it's 8 years old already, and the founder might not recall his founding email and password. If that is indeed the case, what are my other options?
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Solved Re: Retrieving an account

Post by Nemo on November 17th 2016, 9:18 pm

@Anzo wrote:I do have access to the founder account, that I do. However, the forum was created back in 2008, it's 8 years old already, and the founder might not recall his founding email and password. If that is indeed the case, what are my other options?

Hey,

Please check this if you're the founder: http://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Hello
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Solved Re: Retrieving an account

Post by SLGray on November 17th 2016, 9:34 pm

@Anzo wrote:I do have access to the founder account, that I do. However, the forum was created back in 2008, it's 8 years old already, and the founder might not recall his founding email and password. If that is indeed the case, what are my other options?
Wait a minute! Are you the founder?


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Solved Re: Retrieving an account

Post by Anzo on November 17th 2016, 10:40 pm

I do have the founder account and email if that is what you mean. However, the email hasn't been used since the creation of the forum and might simply not exist anymore.

If you're referring to "Are you the founder himself" then no I'm not, I'm simply the fella running the forum after the founder had lost interest in the board. And that is when he provided me with his founder account. I emailed him and asked him to try and recall his founder email password, and he's running attempts while we're speaking to get the correct password.

But speaking objectively, i doubt he'd recall some password he used 8 years ago. Hence I was asking about my other options onto how to possibly run a back up some other way.
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Solved Re: Retrieving an account

Post by SLGray on November 18th 2016, 2:04 am

Send me a PM with the creation email?


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Solved Re: Retrieving an account

Post by Anzo on November 18th 2016, 3:00 pm

I'll PM it to you in a moment, sure.
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Solved Re: Retrieving an account

Post by SLGray on November 18th 2016, 7:49 pm

PM received and replied to.


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Solved Re: Retrieving an account

Post by Anzo on November 19th 2016, 1:50 pm

It worked! I managed to retrieve the account.

I cannot express my thanks enough, you did me a great favor.

Thanks a lot.
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Solved Re: Retrieving an account

Post by SLGray on November 19th 2016, 8:32 pm

You're welcome.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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