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Malicious Site Warning

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brandon_g
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In progress Malicious Site Warning

Post by BravoSix June 10th 2020, 2:00 pm

Hi all,

Several of my members have emailed me telling me they can't get on my forum due to a "Malicious Site Warning". Is this a known issue? And how do I rectify it?

One user said his Norton was giving the error but another user uses Norton and said his isn't giving the same warning.

-Todd
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In progress Re: Malicious Site Warning

Post by brandon_g June 10th 2020, 2:06 pm

Hellk,

Is this the forum that is having the issue https://fieldsoffire.forumotion.com/ ? Also would you be able to ask the users having the issue what anti virus program they are running, along with a screenshot of the message they get?

-Brandon


Last edited by brandon_g on June 10th 2020, 5:58 pm; edited 1 time in total


Malicious Site Warning Brando10
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In progress Re: Malicious Site Warning

Post by BravoSix June 10th 2020, 2:13 pm

Yes, sorry it's : https://fieldsoffire.forumotion.com/

I ask said members to do what you asked and see what they submit to me.

-Todd
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In progress Re: Malicious Site Warning

Post by Neptune- June 10th 2020, 5:51 pm

Hello,


You cannot fix it yourself because discovernative.com script is called from server side.

-> Seems to be ads related
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In progress Re: Malicious Site Warning

Post by brandon_g June 10th 2020, 5:54 pm

I am not getting an error message when I view your forum, but I also don't use Norton. I might have to make a ticket on this, In the meantime if you could tell your members to add your forum to their whitelist/do not block list so that they can access meanwhile.


In order for me to make the ticket could you please ask your members for this info:
-What device they are viewing the forum from (Computer, phone, tablet, etc)
-What browser they are using
-When did the error start occurring?
-Does it happen every time they try to access the site or only sometimes?

-Brandon


Malicious Site Warning Brando10
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In progress Re: Malicious Site Warning

Post by BravoSix June 10th 2020, 6:01 pm

They're accessing from a PC, with IE and the issue happens everytime they try to go to the forum. It's been going on now for over a week. Prior to that, access was fine. No issues.
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In progress Re: Malicious Site Warning

Post by BravoSix June 10th 2020, 6:08 pm

Sorry, Chrome, not IE.

-Todd
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In progress Re: Malicious Site Warning

Post by skouliki June 10th 2020, 6:26 pm

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules: ESF General Rules
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In progress Re: Malicious Site Warning

Post by jucarese June 10th 2020, 10:01 pm

no problems with Chrome, if you recently installed the SSL certificate is normal the first hours out of danger ads, which usually disappear within a few hours
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In progress Re: Malicious Site Warning

Post by The Godfather June 11th 2020, 9:08 am

Hello,

OK it seems to be a warning from Norton regarding the ad script for the Native Ads.

For the moment, you can ask to your members to disable the warnings for your forum. On my side, I will ask for a new domain regarding this script in order to don't have this warning.

About the forum itself, there is no security issue: https://transparencyreport.google.com/safe-browsing/search?url=fieldsoffire.forumotion.com Wink
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