Maintenance on new servers

TLR36321 wrote:I am unable to create a new forum. Is this related to the server maintenance?

Do you already have a forum?

Blofeld wrote:Do you already have a forum?

I did in the past, that group went away. I am attempting to help a friend set up a new forum as i found this hosting site easy to use and user friendly, plus i could help her with any questions she might have.

My error occurs after i confirm the password. My process is I click set up new forum, select the style, put in the forum information and admin information, click the check box, hit continue, retype the admin password and hit continue. The screen blanks out and just sits there no emails are received confirming the set up.

I originally thought it might be a browser incompatibility I have tried Chrome, Firefox and Internet Explorer all to no avail. Also I am not using the same email account to set up the new forum. Originally i figured i was just missing the obvious but upon finding this thread i suspect this might be a bug with the server upgrade.

If I need to be patient I understand. An updated estimate time of resolution would be most appreciated. I can only tell my friend how good it will be for her for so long before I have to put up or shut up.

Thank You,
TLR

my members are having diffculty with a maintenance page coming up when they log in grrrrrrrrrrrrrrrrrr x

My issue has been resolved. Thanks to Typlo and the Techies

I am still having the issue with all my images not showing up. The only ones that will show are ones that are linked from an outside source. Any help in resolving this issue will be greatly appreciated

dotDavid wrote:My issue has been resolved. Thanks to Typlo and the Techies

that I say and me

Still "touch & go" for my place TBH.

i take it there are no new updates then ???

I wish there was some updates ? I find this situation very un-professional I understand that the tech guys are having problems but some sort of communication would go a long way for all of us I am a member on another forum where they did the same changed the server and they host nearly 150.000 customers it took them 4 days and and there was very little break in the service nothing like what is happening here, and they kept everyone informed as to what the progress was, this is not a criticism but an observation of the differences between a similar situation.

Come on Guy's help us here !! just give us some information or time scale please

Yeah!
My forums are working! : DD

I've been giving all informations I've got, I'm like you waiting from updates from IBM, that will now be hosting our servers.

Although, what can be said here, is that all forums will run smooth up to 5:00PM (GMT +1), time when you might encounter some slowdowns, as it's our high peak of traffic.
IBM is waiting to get a new "switch" for the servers, as they clearly underestimated our traffic.

The plan of this upgrade was to offer you a 99,9% uptime, faster access to your forums, and this will happen once this switch is replaced.
Once all is in place, I can guarantee you that all servers issues will be part of the past for a couple of years at least

Thank you Typlo

Typlo wrote:I've been giving all informations I've got, I'm like you waiting from updates from IBM, that will now be hosting our servers.

Although, what can be said here, is that all forums will run smooth up to 5:00PM (GMT +1), time when you might encounter some slowdowns, as it's our high peak of traffic.
IBM is waiting to get a new "switch" for the servers, as they clearly underestimated our traffic.

The plan of this upgrade was to offer you a 99,9% uptime, faster access to your forums, and this will happen once this switch is replaced.
Once all is in place, I can guarantee you that all servers issues will be part of the past for a couple of years at least

Thanks so much for your update, Typlo.

Incidentally, many of my smilies are no longer showing, will this issue be resolved soon?

Thanks again.

Yeah, thanks for the update, but a massive company like IBM should be able to deal with this a damn site better. 5 days of crap service....do i get a refund?? I doubt it!
My forum and this forum is up down again today, and its really peeing my members off. The category my forum is in, is highly competitive and we've worked bloody hard over the past 3 months to build the membership to where it is now.
Blizzard did server changes, and compared to forumotion, is wayyy bigger and has loads more traffic yet they manage to do it during a 3 hour shut down! Yes there were some slight clitches, but at least it didn't keep going off line, and was sorted fully the following night.

I'm getting the server down blue page....

http://mothersrus.forumotion.com

Help? x

My chatbox now has dissapered and I get this message
"No input file specified. "

The chatbox has been deactivated for testing, so we can see if its deactivation during the maintenance can be a temporary solution to slowdowns.
A definitive correction for all issues is scheduled for Thursday.

My Chat box

Ok sorry for the post and thank you again for your help Typlo

Typlo wrote:I've been giving all informations I've got, I'm like you waiting from updates from IBM, that will now be hosting our servers.

Although, what can be said here, is that all forums will run smooth up to 5:00PM (GMT +1), time when you might encounter some slowdowns, as it's our high peak of traffic.
IBM is waiting to get a new "switch" for the servers, as they clearly underestimated our traffic.

The plan of this upgrade was to offer you a 99,9% uptime, faster access to your forums, and this will happen once this switch is replaced.
Once all is in place, I can guarantee you that all servers issues will be part of the past for a couple of years at least

99.9% uptime is AWESOME!! thanks!!!

I was able to create the new forum, that issue appears to be resolved and the forum appears to be running fine at this time.

Thanks for the updates Typlo. It would figure IBM is/was hosing everything up, par for the course i suppose.



TLR

today after posting something, when it goes to the page that says

Your message has been entered successfully.

Click here to view your message

Click here to return to the forum

It stays there and doesn't go to the message as it previously

That's apart of the server maintenance, that'll be corrected with the IBM server switch is put into place; please be patient!

I am having an issue where I can access the site just fine on my home PC and then I go to the office and it hasn't been able to load the site in over 5 days. It just loads about half of the bars on the bottom and shows a white page. Same thing with all forumotion sites including the support site.


Is this issue related to that problem cause I have tried about everything and my pc loads all other websites just fine?

Just curious, I understand about the issues, not a big deal.

rellison8 wrote:I am having an issue where I can access the site just fine on my home PC and then I go to the office and it hasn't been able to load the site in over 5 days. It just loads about half of the bars on the bottom and shows a white page. Same thing with all forumotion sites including the support site.


Is this issue related to that problem cause I have tried about everything and my pc loads all other websites just fine?

Just curious, I understand about the issues, not a big deal.

Yes, this would be because of the little switch on the servers.

In the meantime, I suggest that you use a proxy to access the forumotion sites you use, as they appear to be helping those whom are having connection instabilities or not connect all together.

darren1 wrote:

rellison8 wrote:I am having an issue where I can access the site just fine on my home PC and then I go to the office and it hasn't been able to load the site in over 5 days. It just loads about half of the bars on the bottom and shows a white page. Same thing with all forumotion sites including the support site.


Is this issue related to that problem cause I have tried about everything and my pc loads all other websites just fine?

Just curious, I understand about the issues, not a big deal.

Yes, this would be because of the little switch on the servers.

In the meantime, I suggest that you use a proxy to access the forumotion sites you use, as they appear to be helping those whom are having connection instabilities or not connect all together.

Cool! Thanks for the info. I work with it until things come around. Just didn't wanna be blaming it on this issue if it wasn't related.

what kind of new server is that?

I'm not getting new member registration notices ? is this part of the problem here? I was getting them before so that I could activate them but now its stopped? any info anyone

Thank you