Users not Recieving their E-Mails
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Users not Recieving their E-Mails
Hello, I'm hoping someone can help me.
I made the following forum: http://fledglings.canadian-forum.com/ but no one, including myself, has received their activation e-mail.
I could still log in because I'm the Admin (I think that's why anyways) But so far no one has received their emails, even though they proceeded through the necessary steps of registration.
They cannot retry to register because their email was already 'used', and they do not show up as members on my member list in the admin bar because they cannot activate themselves without the email link.
I'm not sure if this is an error specific to my forum, or if I'm missing something, or what.
Thank you to whomever helps me!
I made the following forum: http://fledglings.canadian-forum.com/ but no one, including myself, has received their activation e-mail.
I could still log in because I'm the Admin (I think that's why anyways) But so far no one has received their emails, even though they proceeded through the necessary steps of registration.
They cannot retry to register because their email was already 'used', and they do not show up as members on my member list in the admin bar because they cannot activate themselves without the email link.
I'm not sure if this is an error specific to my forum, or if I'm missing something, or what.
Thank you to whomever helps me!
Last edited by soals on Fri 4 Jan - 0:29; edited 1 time in total
soals- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Users not Recieving their E-Mails
AP>Users and groups>Users options>Members page
Tick "New accounts activation" to "User" and save. This may help.
Tick "New accounts activation" to "User" and save. This may help.
Re: Users not Recieving their E-Mails
Thank you for the tip! But when I went there the User selection was already ticked.
I tried automatic to see if that would help instead. Thanks!
I tried automatic to see if that would help instead. Thanks!
soals- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Users not Recieving their E-Mails
Just a note, but on the same page is "Allow new members" set to "Yes"?
Re: Users not Recieving their E-Mails
It's set to yes as well.
And despite the activation being on auto ppl still cant log in. :c
And despite the activation being on auto ppl still cant log in. :c
soals- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Users not Recieving their E-Mails
What message do they get when they try to log in?
Also check here:
Administration Panel > Users & Groups > Users > Inactive List
Also check here:
Administration Panel > Users & Groups > Users > Inactive List
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Re: Users not Recieving their E-Mails
Try going to AP>Users & Groups>Users>Inactive Users
see if the new members are in there and activate their membership from there.
Edit: Sorry slGray, I'm a slow typist. lol
see if the new members are in there and activate their membership from there.
Edit: Sorry slGray, I'm a slow typist. lol
Last edited by The Lone Ranger on Fri 4 Jan - 0:28; edited 1 time in total
Re: Users not Recieving their E-Mails
It says as I've been told via skype:
[2:06:56 PM] Jess: You have specified an incorrect or inactive username, or an invalid password.
Click here to try again
Click here to return to the Index
----
And that did it I think!
I found them and activated them.
...
ok and they're logging in fine now. Thanks for the help guys!
[2:06:56 PM] Jess: You have specified an incorrect or inactive username, or an invalid password.
Click here to try again
Click here to return to the Index
----
And that did it I think!
I found them and activated them.
...
ok and they're logging in fine now. Thanks for the help guys!
soals- New Member
- Posts : 4
Reputation : 1
Language : English
Re: Users not Recieving their E-Mails
Glad we could help.
Topic Solved & Locked |
Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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