#479 Newsletter problems

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Solved #479 Newsletter problems

Post by Shadow September 24th 2013, 11:09 am

First topic message reminder :

Hello,

I open this topic for newsletters problems (example: some of your members do not receive your newsletter even if they are in archives)

We are trying to solve the problem

Best regards

Buttercup


Last edited by Buttercup on March 30th 2015, 9:22 am; edited 1 time in total
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Solved Re: #479 Newsletter problems

Post by brandon_g March 4th 2015, 1:27 pm

It was atleast 10 characters probably more actually. Maybe my newsletter doesnt like me for not using it. So I can not sent the actual newsletter for 2 weeks now due to the test newsletter?


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Solved Re: #479 Newsletter problems

Post by SLGray March 4th 2015, 7:41 pm

@brandon_g wrote:It was atleast 10 characters probably more actually. Maybe my newsletter doesnt like me for not using it. So I can not sent the actual newsletter for 2 weeks now due to the test newsletter?
Are you having trouble with normal or delayed newsletters?


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Solved Re: #479 Newsletter problems

Post by Ape March 4th 2015, 8:54 pm

Hmm really strange the test i did was to send you a NL to your yahoo account. Can I ask was your news letter sent to all members or just a set group like mods or admin ? as I made a fixed group just for the test and it worked fine.

Try and resynchronize your forum and then try again
Telling us who your sending the letter to !!


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Solved Re: #479 Newsletter problems

Post by Liesbeth* March 4th 2015, 8:58 pm

@Liesbeth* wrote:Previously, when I sent a newsletter I received two mails.
Now I have one this morning and this afternoon I sent one.
But now get only one email is correct in this?

Edit.
State administrator panel as sent.
But nobody ontvagt newsletter.
From Saturday, this problem is already understand nothing more

Sorry but my englisch is very bad i do this with an translator

And my problem???
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Solved Re: #479 Newsletter problems

Post by Ape March 4th 2015, 9:05 pm

@Liesbeth* wrote:
@Liesbeth* wrote:Previously, when I sent a newsletter I received two mails.
Now I have one this morning and this afternoon I sent one.
But now get only one email is correct in this?

Edit.
State administrator panel as sent.
But nobody ontvagt newsletter.
From Saturday, this problem is already understand nothing more

Sorry but my englisch is very bad i do this with an translator

And my problem???

can i ask what Email address do you use ?
Please just give me the last part like this

Code:
@hotmail
@live
@Gmail
@Yahoo
@AOL


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Solved Re: #479 Newsletter problems

Post by Liesbeth* March 4th 2015, 9:15 pm

I used a gmail.com

But ook @home voor the admin

it went well run until Saturday when it went wrong
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Solved Re: #479 Newsletter problems

Post by brandon_g March 4th 2015, 9:34 pm

Was trying to send it to all members Ape Smile


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Solved Re: #479 Newsletter problems

Post by Ape March 4th 2015, 9:44 pm

@Liesbeth* wrote:I used a gmail.com

But ook @home voor the admin

it went well run until Saturday when it went wrong

@brandon_g wrote:Was trying to send it to all members Ape Smile
ok i will send a report off to @Buttercup about this and see what she can come up with

my report has been sent Wink


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Solved Re: #479 Newsletter problems

Post by brandon_g March 4th 2015, 9:57 pm

Thanks Ape Very Happy


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Solved Re: #479 Newsletter problems

Post by Liesbeth* March 5th 2015, 7:48 am

Thanks Ape
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Solved Re: #479 Newsletter problems

Post by Andiweb March 5th 2015, 7:53 am

thnx
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Solved Re: #479 Newsletter problems

Post by Shadow March 5th 2015, 9:45 am

Hello

Your problem is not exactly the same as the #479, so I created an other topic to make the reading clearer Wink

Thanks for reporting your problme into the following topic: https://help.forumotion.com/t139426-1432-problem-with-newsletters-reception#946520
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