Problems with PM messages crashing pc?

by steventruman December 11th 2013, 5:11 pm

apologies if this is posted in the wrong section but i couldn't see where else to post it.
My problem is trying to reply to pm messages.
When i click the the reply button it freezes up my pc.

Not sure if its a problem with my pc or the forum.
Has anyone else been having this problem?

by Ange Tuteur December 11th 2013, 5:58 pm

I have not encountered this.

Could you clarify a few things please ?

1. ) Which browser(s) is this occurring on & version of the browser(s)
2. ) How much of the page was loaded before your browser crashed ( a screen shot if possible )
3. ) Does this happen on your forum, or every forum

Thanks in advance. Smile

by steventruman December 11th 2013, 7:02 pm

Hi im not sure what browser i'm using or how to find out?
Dont how to take a screenshot either sorry.
My forum address is http://southwalestrailrider.forumotion.net/ if it helps

I can read the incoming message click on reply with bring up the reply box and then the computer just freezes up and i have to retart it.
Its also happening on this forum but other forums i'm using are fine.

by **SLGray** December 11th 2013, 8:00 pm

It could be related to the last update. Someone else has reported issues with private messages - https://help.forumotion.com/t128843-html-in-admin#863096 .

by Ange Tuteur December 11th 2013, 8:06 pm

A browser is what you use to browse the internet.

Example :
Problems with PM messages crashing pc? Captu215

So the entire computer crashes when you click reply ?

by **SLGray** December 11th 2013, 8:14 pm

I have edited my last post - https://help.forumotion.com/t128899-problems-with-pm-messages-crashing-pc#863219 .

by steventruman December 11th 2013, 8:35 pm

Im using Internet Explore im now starting to have the same problems with replying to posts.
couple of other members have since said there having the same problem to.

by Ange Tuteur December 11th 2013, 8:50 pm

Try clearing your cache to see if that helps

Internet Explorer 9 & 10 (Win) - Clearing Cache and Cookies

by steventruman December 11th 2013, 10:43 pm

Hi ive just cleared all that and its still the same, Would this be a problem with the forum soft wear?

by whitestarling1 December 11th 2013, 11:55 pm

steventruman wrote:apologies if this is posted in the wrong section but i couldn't see where else to post it.
My problem is trying to reply to pm messages.
When i click the the reply button it freezes up my pc.

Not sure if its a problem with my pc or the forum.
Has anyone else been having this problem?

I have also been having the same problem since Monday.When I try to PM a member as soon as I Click the Reply Button the page partly loads then it freezes, the only way out of it is to close IE. It does'nt happen when you use the Reply Button to answer posts, and it does'nt happen if you use the PM Reply Button in Chrome.
Thank you for the link to this topic St Grey

by steventruman December 12th 2013, 8:18 pm

Is there any news on this problem?

Cant even post on my own forum now.

by Ange Tuteur December 12th 2013, 11:45 pm

steventruman wrote:Is there any news on this problem?

Cant even post on my own forum now.

The issue has been reported.

Do you know which version of internet explorer you're running ?

If you don't, see this link : http://www.whatismybrowser.com/

by whitestarling1 December 13th 2013, 2:23 pm

PMs On IE appear to be working OK now

by steventruman December 13th 2013, 6:37 pm

Im still having the same problems, When i click the above think it sends me to this page http://java.com/en/download/

by Guest December 13th 2013, 6:51 pm

Steven, that is meaning that your computer does not currently have Java installed on it. So you will need to install Java onto your laptop for that feature to work.