Domain Name Locked

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Solved Domain Name Locked

Post by 0ldcat January 7th 2014, 1:35 pm

One for the Administrators please.

I have renewed my Domain Name (through forumotion), in good time. However, now GoDaddy have locked the forum down pending renewal or deletion  affraid !

I have no access to my forum, which has been happily flowing along here on forumotion since November 2008, and elsewhere from 2001.


Having contacted GoDaddy, they are placing "the ball" firmly in Forumotions' half of the court.

Could one of the Administrators look into this please. I have PM'd Buttercup, but have since been lead to believe (s)he is away on leave/holiday. I can forward (copy/paste/send), this PM to another Admin upon request.


Thanks for your attention to this matter.
Best regards

0ldcat,
(forum domain name in open upon admin request)


Edit: As per admin request Domain Name is . . . www.yamaha-thundercats.org


Last edited by 0ldcat on January 9th 2014, 12:35 am; edited 2 times in total
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Solved Re: Domain Name Locked

Post by Jophy January 7th 2014, 4:14 pm

Hello,

Our pro admin is still on leave, she'll be back next Wednesday. I will be marking this topic for her notice.
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Solved Re: Domain Name Locked

Post by sphillips January 7th 2014, 6:09 pm

Hi,

Is it possible the forward on our aforumfree.com domain be changed from the Godaddy domain we have through you to direct straight to the forum? Would help till it can get it resolved next week - much appreciated.

-Steve
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Solved Re: Domain Name Locked

Post by EmmaSP January 7th 2014, 6:22 pm

Have you tried accessing via https://www.forumotion.com/en/utils/
To get your old url working again. Go to admin panel, general tab and click on forum address.
Click on the personalised domain name tab and put a check mark in no for the redirect option. Don't forget to hit save.
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Solved Re: Domain Name Locked

Post by sphillips January 7th 2014, 6:30 pm

Thank you, will give that a try  thumleft
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Solved Re: Domain Name Locked

Post by Shadow January 8th 2014, 12:21 pm

@0ldcat wrote:One for the Administrators please.

I have renewed my Domain Name (through forumotion), in good time. However, now GoDaddy have locked the forum down pending renewal or deletion  affraid !

I have no access to my forum, which has been happily flowing along here on forumotion since November 2008, and elsewhere from 2001.


Having contacted GoDaddy, they are placing "the ball" firmly in Forumotions' half of the court.

Could one of the Administrators look into this please. I have PM'd Buttercup, but have since been lead to believe (s)he is away on leave/holiday. I can forward (copy/paste/send), this PM to another Admin upon request.


Thanks for your attention to this matter.
Best regards

0ldcat,
(forum domain name in open upon admin request)
Hello

We are working on the problem.
Thanks for your understanding

Buttercup
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Solved Re: Domain Name Locked

Post by sphillips January 8th 2014, 1:53 pm

Many thanks Buttercup, welcome back.
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Solved Re: Domain Name Locked

Post by 0ldcat January 8th 2014, 2:13 pm

@sphillips wrote:Many thanks Buttercup, welcome back.

+1 thank you Buttercup,

Hope you had a good holiday. Welcome home  Smile
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Solved Re: Domain Name Locked

Post by SLGray January 8th 2014, 6:16 pm



Domain Name Locked Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Domain Name Locked

Post by sphillips January 8th 2014, 10:19 pm

Buttercup, many thanks we are back online.

 post marked as Solved please
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Solved Re: Domain Name Locked

Post by SLGray January 8th 2014, 11:11 pm

Oldcat is this solved for you?


Domain Name Locked Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Domain Name Locked

Post by 0ldcat January 9th 2014, 12:34 am

Yes SLGrey
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Solved Re: Domain Name Locked

Post by Jophy January 9th 2014, 2:26 am

Solved & Locked
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