My forum is not available

by ____Kenshiro____ February 18th 2014, 6:14 am

My page kenwu.forumotion.com has just vanished or I can't get to it...can i get some help figuring what's going on?

It says it doesn't exist for no reason. I haven't been contacted for anything either.

by Jophy February 18th 2014, 6:19 am

Hello,

Our system is showing that the forum was deleted, when was the last time you accessed the forum?

by ____Kenshiro____ February 18th 2014, 6:22 am

We had it yesterday...for some reason it isn't there today...we most certainly did not delete it. I had it on screen until about 9 am on feb17th then i just closed the window. I wake up and poof it's gone. It's funny as i use a password generated by the forums.

by Jophy February 18th 2014, 6:24 am

Are you the founder of the forum? Only the founder of the forum can delete it.

by ____Kenshiro____ February 18th 2014, 6:25 am

Jophy wrote:Are you the founder of the forum? Only the founder of the forum can delete it.

I am...and i most certainly did not do any such thing. Can I get it back?

by Jophy February 18th 2014, 6:32 am

Log in to utilities:
https://www.forumotion.com/en/utils/

And perform a restoration for your forum to a certain date, here's the guide:
https://help.forumotion.com/t64905-how-does-a-backup-work

by ____Kenshiro____ February 18th 2014, 6:38 am

Here is the problem. I changed my password through the system two days ago. It wasn't the password used at creation. I can't remember that password.

by Jophy February 18th 2014, 6:41 am

Send a new request of password to me with the following info:

Code:: Forum Link: Creation e-mail:

I will send you a new password once confirmed that you're the founder. Wink

by ____Kenshiro____ February 18th 2014, 6:42 am

How do i send you a password request?

by Jophy February 18th 2014, 6:48 am

I received your request, however, I noticed that I'm not able to send new passwords to deleted forums, I will, however, send the request to the administrator. Please wait patiently until our administrator comes to work. Thanks.

by ____Kenshiro____ February 18th 2014, 6:50 am

Ok I will wait...thank you for your help. I still don't understand how it got deleted in the first place but if I can get it back the way it was all is good. Thanks J.