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Post by Base April 4th 2014, 11:07 pm

First topic message reminder :

Hello,

Members have suggested a topic where they can ask questions for the Forumotion Team. Here, you are free to ask questions and members of staff will answer them.

Please note that the staff reserves the right to refuse to answer any question that we deem as inappropriate. This topic will also be locked if things get out of hand. Thank you.

This is NOT a place to ask for support. All questions regarding support must be done in the appropriate sections.


Last edited by Base on May 7th 2014, 12:01 pm; edited 1 time in total
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Post by Base April 25th 2014, 9:18 pm

remson wrote:need help with user and password change on old account not been in use since 2011

Please open up a new topic in the support forum for any help.
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Post by remson April 25th 2014, 10:48 pm

Hi,

I was just wondering is there a mobile application for these forums on iphone/ipad?
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Post by Jophy April 26th 2014, 4:51 pm

remson wrote:need help with user and password change on old account not been in use since 2011
Hello,

This is not the section to ask questions. Please use the support sections, thanks. Smile
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Post by T.R24 April 28th 2014, 10:38 am

I've got a quick question for staff here just to see what I should do. Over a month ago I was having to talk to Buttercup about a domain issue. It was going fine until I asked her to explain the reason for something, and she's now been ignoring my question for over a month now which is just ridiculous.

What should or do, or how can I take this further?
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Post by Jophy April 28th 2014, 10:44 am

T.R24 wrote:I've got a quick question for staff here just to see what I should do. Over a month ago I was having to talk to Buttercup about a domain issue. It was going fine until I asked her to explain the reason for something, and she's now been ignoring my question for over a month now which is just ridiculous.

What should or do, or how can I take this further?
Did you try creating a topic for that question? If it's not a private matter, it should be posted on the support section. We don't allow support on PM unless it's a password request or you're requested by a staff member to send some details on PM about a problem.

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Post by T.R24 April 28th 2014, 11:20 am

Buttercup sent a PM to me. We then discussed the problem with a few PM's sent back and forth. Then my final question (directly related to our foscussion) has just been ignored. I'm not making a new thread as it is directly related to our private discussion.
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Post by RadioHead April 28th 2014, 11:28 am

T.R24, she gets very busy and by now your message would not be readable by her, can you send her a new message and I'm sure she will get back to you shortly. She has returned to the office from the weekend a few short hours ago.
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Post by T.R24 April 28th 2014, 2:14 pm

In the last month I've sent 2 messages asking for confirmation of whether or not she received the message that I'm looking for an answer to. Both have been ignored. I thought she would at least have the decency to reply to confirm with a yes or no? Am I expecting too much or what?
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Post by SLGray April 28th 2014, 9:48 pm

Buttercup is very busy, so try sending another private message.


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Post by Ange Tuteur April 28th 2014, 9:56 pm

Hehe, you know how it is when you get busy, right ? You're about to do one thing, but then you get called or reminded to do something else and you end up doing that instead. Long story short I have forgotten about many things and find out about them days, or even weeks later ! Shocked

Sometimes that happens here with my PMs, or my friends list. I see the notification and then I totally forget about !! I guess you could call me forgetful Ask the staff (No support here) - Page 4 Whistle
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Post by T.R24 April 29th 2014, 11:44 am

SLGray wrote:Buttercup is very busy, so try sending another private message.  

I'll try one more time.

I understand people are busy etc and that's fair enough for the volunteers on here, but you can't just be forgetful when you're getting paid to do a job.

My last 3 reminders have been read and not replied to, I highly doubt that's forgetful.
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Post by Illest May 5th 2014, 1:10 am

@Derri did you make your avatar or did someone else?
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Post by Derri May 5th 2014, 1:53 am

Illest wrote:@Derri did you make your avatar or did someone else?

Hi,

Leah7 made my Avatar as she had one like it and I asked if she could make me one.

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Post by 01roby May 6th 2014, 8:59 am

Please Help Me. How can I do this
there is the forum category  Ask the staff (No support here) - Page 4 Untitl10
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Post by Jophy May 6th 2014, 9:12 am

01roby wrote:Please Help Me. How can I do this
there is the forum category  Ask the staff (No support here) - Page 4 Untitl10
Hello,

Please post your questions on the support section. Thank you.
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Post by 01roby May 7th 2014, 4:13 am

how i can change the pm
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Post by SLGray May 7th 2014, 4:59 am

Support questions need to be posted in the support section. This topic is about the staff, not support issues.


Ask the staff (No support here) - Page 4 Slgray10

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Post by T.R24 May 11th 2014, 1:41 am

T.R24 wrote:
SLGray wrote:Buttercup is very busy, so try sending another private message.  

I'll try one more time.

I understand people are busy etc and that's fair enough for the volunteers on here, but you can't just be forgetful when you're getting paid to do a job.

My last 3 reminders have been read and not replied to, I highly doubt that's forgetful.

Still nothing. So do I just accept that my question will always be avoided or what? Any advice, staff?
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Post by Jophy May 12th 2014, 6:06 am

T.R24 wrote:
T.R24 wrote:
SLGray wrote:Buttercup is very busy, so try sending another private message.  

I'll try one more time.

I understand people are busy etc and that's fair enough for the volunteers on here, but you can't just be forgetful when you're getting paid to do a job.

My last 3 reminders have been read and not replied to, I highly doubt that's forgetful.

Still nothing. So do I just accept that my question will always be avoided or what? Any advice, staff?
I will try to ask her as to why she's not answering your PM's to her. I'll just post here in case I receive an answer.

Thanks.
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Post by T.R24 May 13th 2014, 1:29 am

I got a reply there. Still no proper answer, but I think I'll just leave it at that.

Thanks to the staff who tried to help out.
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Post by PunBBGR June 16th 2014, 9:36 pm

Good Evening dear Staff,

I am here to ask you, people in ForumGreek and not in ForuMotion, where can they promote their forum? There is no official ForumGreek forum like here. Is there anywhere we could promote our forums to?

Regards.
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Post by Base June 16th 2014, 9:48 pm

PunBBGR wrote:Good Evening dear Staff,

I am here to ask you, people in ForumGreek and not in ForuMotion, where can they promote their forum? There is no official ForumGreek forum like here. Is there anywhere we could promote our forums to?

Regards.

If your forum language is in English, then you are allowed to promote your forum.
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Post by PunBBGR June 16th 2014, 10:03 pm

Hello dear Base,

The forums in ForumGreek are in Greek. But unfortunately there is no Greek Support to promote Greek Forums. This is the reason why i am asking you where forums could be promoted.

Regards.
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Post by Base June 16th 2014, 10:04 pm

PunBBGR wrote:Hello dear Base,

The forums in ForumGreek are in Greek. But unfortunately there is no Greek Support to promote Greek Forums. This is the reason why i am asking you where forums could be promoted.

Regards.

Unfortunately, we do not allow promotion of non-English forums here. You will have to find somewhere else to promote your forum.
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Post by PunBBGR June 16th 2014, 10:11 pm

Hello dear Base,

ForumGreek supports a lot of forums and that gives a lot of users that don't know how to write or read English and they are having all sorts of problems with their forums. One Greek Community of ForuMotion would help a lot all ForumGreek Forums. Are there any thoughts of creating a Greek Support?

Regards.
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Post by Ange Tuteur June 16th 2014, 10:45 pm

There was a Greek Support made with permission, though I'm not sure what has been going on there recently; first it was visible, then it was in maintenance forever, then it was visible again.

http://www.greek-support.net/
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Post by SLGray June 17th 2014, 12:39 am

Also you can check out the forums that offer promotions - https://help.forumotion.com/f17-computers-internet .  There are many forums that allow members to promote their forums.  Also you search the Greek forums for ones that offer promotion services.


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Post by RadioHead June 18th 2014, 1:49 pm

PunBBGR wrote:Hello dear Base,

ForumGreek supports a lot of forums and that gives a lot of users that don't know how to write or read English and they are having all sorts of problems with their forums. One Greek Community of ForuMotion would help a lot all ForumGreek Forums. Are there any thoughts of creating a Greek Support?

Regards.

ForuMotion would love to hire a Greek Pro-Admin from what I've heard, there is no word of an official Greek support forum as there is no-one within the company who can speak Greek.
If your up for a challenge to work within FM, you should first need to speak fluent French, then get in contact with Buttercup and she can further assist you. Wink
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Post by RichDope June 19th 2014, 2:20 am

Hey, I dont know if anyone remember me but im Richard (i forgot my password to the old account) , I been in top 3 best forum creators on the Romanian forum 3 years ago, but due to my personal life i quited. Now I'm back beacuse i need to make a forum for my family. The problem is I forgot everything i used to know, and i was wondering if you guys know or have any adivce of how should i remember everything, or where to start reading the basics or something that can help me remember. Thank you Smile
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Post by BlackScorpion June 19th 2014, 3:47 am

RichDope wrote:Hey, I dont know if anyone remember me but im Richard (i forgot my password to the old account) , I been in top 3 best forum creators on the Romanian forum 3 years ago, but due to my personal life i quited. Now I'm back beacuse i need to make a forum for my family. The problem is I forgot everything i used to know, and i was wondering if you guys know or have any adivce of how should i remember everything, or where to start reading the basics or something that can help me remember. Thank you Smile

Dude, How can you forget everything? it's like riding a bike once you get used to riding one you never forget.

My advice to you is to start with the basics and work your way up, there is a lot of information on this help forum to get you thru nearly everything. Good Luck.
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