New Chatbox
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New Chatbox
First topic message reminder :
New Chatbox |
Dear members For few months, we had many problems with our current Chatbox. Many of you complained about the chatbox, that is perfectly normal! That's why, our technicians decided to rework all the chatbox! There is no big design change, just few improvements However, the code is not the same. It should solve all issues we had and you will enjoy chatting with your members Of course, the chatbox is still is under beta tests. So, we might have some bugs with the chatbox. It would be wonderful you could report those problems so that we can improve the chatbox as much as possible In addition, we have a new command /help so that you will know all the chatbox commands You just have to enter /help or click on the following button: Then, a popup will appear with an explanation of the commands. Those commands depend on your status and permissions on the forum: Now you can chat Forumotion |
This tutorial was written by Buttercup. |
The Godfather wrote:Hello,
We currently have a technical problem of very significant scalability CPU of the servers following an optimization of the chatbox to solve problems you reported on it for awhile. And to be honest, henceforth, the Chatbox uses the same technology as the notifications of the forum rather than sending constant requests.
This theoretically allows to considerably lighten the load and increase performance. We also have the opportunity to add a Help button that displays the commands in the chatbox to those who desire to know each according to their permissions.
We are working hard to find a viable technical solution to this rising burden though our local simulation were good, however, we are talking about millions of forums and only a full-scale test could allow us to make adjustments.
We are aware of the technical problems and inconveniences this causes. Nevertheless, you can imagine that if we could have done otherwise, we would have. We have a long night of work ahead of us, the pizzas are ordered and the coffeemaker is running at full speed so don't worry.
Certainly some malfunctions persist, but we're on it. Also, know that we are really far from the stage on these kinds of suggestions (why not give us the choice between such and such ... etc.) / Currently, the goal is to get you out a stable and functional chatbox.
In this sense, we need your support and that this topic remains clean without reports that set us on the wrong track.
Wait for the green light for the new patch to be released to give us your feedback. However, at present, there's no need to post to say that you too have the same problem because we already know and that only extends this unique topic for nothing
After stabilization server load will be ok which will solve a lot of problems that you are currently experiencing.
Thank you for your understanding and we apologize for the inconvenience
Chatbox bugs |
Hello dear members Here the improvement of bugs Remove the new color picker = solved Posts missing = solved Error in function write_msg(). Can not insert message = solved Chatbox empty = solved Auto-refresh = in progress Issues with archives = in progress Buttons are too white so invisible = in progress The color of the text is not the same as the color forum = in progress The color of members is black by default, so if the chatbox background is back members aren't visible = in progress After logging out, the drag bar looks same = solved Sort alphabetically username = in progress Some messages are missing after posting = solved Color picker not in pop-up but in JS as for the editor Alignment problem of the "help" button under chrome = solved The chatbox doesn't refresh when a user is just kiched = in progress Even if we are deconnected, we appear like connected= in progress I will inform you as soon as I get news Thanks for your help Note: when you report a new bug, please don't forget to post the url of your forum and a screenshot!! Thanks |
This tutorial was written by Buttercup. |
Last edited by Buttercup on September 8th 2015, 10:17 am; edited 5 times in total (Reason for editing : added information)
Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
Re: New Chatbox
@Derri: I didn't report it and that's my last post on that. I can defend myself, can't I? Thanks for understanding. I didn't notice the warning because I was typing the post and I'd rather not see this all jamming up because of the techs working on it and we need a clean thread.
Last edited by SamanthaS on February 5th 2015, 12:46 am; edited 1 time in total
Guest- Guest
Re: New Chatbox
It will be ready when it's ready. The Staff is working on it. Be patient. These people are volunteers not employeesFresh OG wrote:what time frame are we going to have this chatbox fixed and i need to know please, this has been very dissappointing
Re: New Chatbox
oh my i have a little red bar i thought i have atleast 2 warnings, oh no not a serious warning in my way, what am i gona do now
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
Oh my God... Please show a bit more respect and keep this free of flame as @Derri said.Fresh OG wrote:oh my i have a little red bar i thought i have atleast 2 warnings, oh no not a serious warning in my way, what am i gona do now
Re: New Chatbox
please when this will be finished because not many members are coming to my academy because u guys are making the chatbox lag like crazy
Re: New Chatbox
@SamanthaS
As the AWC Chatbox came back up yet? I have checked their site but no update yet. I am going on the PC now to check
Thanks for FINALLY updating the chatbox, now we just need to get rid of that damn be cursed time out feature.
Everyone please try to remain calm, the volunteers do not deserve this havoc! P.S I am not trying to moderate anyone, just putting out a plea.
-Brandon
As the AWC Chatbox came back up yet? I have checked their site but no update yet. I am going on the PC now to check
Thanks for FINALLY updating the chatbox, now we just need to get rid of that damn be cursed time out feature.
Everyone please try to remain calm, the volunteers do not deserve this havoc! P.S I am not trying to moderate anyone, just putting out a plea.
-Brandon
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Re: New Chatbox
Fresh OG wrote:oh my i have a little red bar i thought i have atleast 2 warnings, oh no not a serious warning in my way, what am i gona do now
@Fresh OG I'm giving you one last chance either show a bit of respect, I volunteer my time here. I'm not an official FM employee, I don't get paid and I do this in my free time. I'm not here to listen to such disrespect over a broken chatbox. I understand element of MANY people's forums but at the same time it doesn't warrant this level of disrespect you've shown me and other members.
If you don't start showing a little respect I'll ban your account.
Derri- Helper
- Posts : 8711
Reputation : 638
Language : English & Basic French
Location : Scotland, United Kingdom
Re: New Chatbox
i just did eugeo, i just thought i had 2 warnings , but anyway what are the time frames for the fixes or patches or let us revert to the old chatbox while you guys take months to fix the new chatbox soo you guys won't have these type of problems again. Yours truley your supportive customer or member guiding you guys to the right light of things
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
i'm fine with waiting but the members of the academy are getting annoyed and are we getting our glow back
Re: New Chatbox
brandon_g wrote:@SamanthaS
As the AWC Chatbox came back up yet? I have checked their site but no update yet. I am going on the PC now to check
Thanks for FINALLY updating the chatbox, now we just need to get rid of that damn be cursed time out feature.
Everyone please try to remain calm, the volunteers do not deserve this havoc! P.S I am not trying to moderate anyone, just putting out a plea.
-Brandon
Won't be till this weekend, Brandon. Please refer to this post: http://www.avacweb.com/t2318-awc-messages-are-not-sent-log-in-and-log-out-button-does-not-work-also
Guest- Guest
Re: New Chatbox
I wasnt showing disrepect to you derri, i was just hoping and giving you guys some positive feedback
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
Real Positive support I seeEugeo Ayano wrote:Fresh OG wrote:Yo forumotion staff members or whatever you [Language] [Language] are, i demand you revert back to the old goddamn chatbox this instant, you [Language] [Language] staff needs to stop [Language] around with stuff, you guys cause alot of problems for everyone with your new stupid chatbox, you guys are lames and no good, and i hope you guys shut down already
Re: New Chatbox
What is your academy?? i surely will join and for the others i don't mind waiting but i do want an old chatbox for the time being till the new chatbox fixed the kinks of it or patch it up and have our glowszactheking wrote:i'm fine with waiting but the members of the academy are getting annoyed and are we getting our glow back
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
Thanks Samantha!
I guess I am disabling the chatbox for the week.
-Brandon
I guess I am disabling the chatbox for the week.
-Brandon
Remember to mark your topic when a solution is found.
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Re: New Chatbox
yea im disabling my chatbox and thinking of shutting down my site for good
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
Lol don't worry about it. He's banned there I believe. At least that's what he once said.zactheking wrote:click the website link on my name
Also try this on your chat: https://help.forumotion.com/t138772-previous-version-of-the-chat-box
Has worked really well for my Forum.
Re: New Chatbox
i dont see the website name anyway zachtheking?
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
i don't know what that eugeo person is talking about but im not even banned there
Fresh OG- New Member
- Posts : 24
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Language : English
Re: New Chatbox
Hello,
Please take general chat to private message. This topic is for reporting bugs with the new chatbox and not general chat. If you have any bugs or constructive feedback feel free, otherwise please refrain from posting.
If you need more information, please see the added information to the first post. The technicians are working on the issues, so thanks for your patience and understanding.
Please take general chat to private message. This topic is for reporting bugs with the new chatbox and not general chat. If you have any bugs or constructive feedback feel free, otherwise please refrain from posting.
If you need more information, please see the added information to the first post. The technicians are working on the issues, so thanks for your patience and understanding.
Re: New Chatbox
The goal for the moment is to correct the current problems and get the chatbox operational. Afterwards some suggestions may be considered..zactheking wrote:i'm wondering with the new chatbox will we get our glows workng in there
Re: New Chatbox
I dunno. I don't really like glows they bother my eyes a lot. I had to forbid them in my forum and another Admin of mine has the same issuezactheking wrote:i'm wondering with the new chatbox will we get our glows workng in there
Re: New Chatbox
Are you guys gonna let us use the old chatbox whiel you fix the new one? And also will you guys put up the new chatbox without any bugs in the future and what is the future date for the new chatbox return if that might be the case?
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
We do not know, because we did not have direct contact with Forumotion techs. We have to wait until Buttercup or The GodFather logs on and gives us information. Please only post a reply to report issues.Fresh OG wrote:Are you guys gonna let us use the old chatbox whiel you fix the new one? And also will you guys put up the new chatbox without any bugs in the future and what is the future date for the new chatbox return if that might be the case?
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Re: New Chatbox
lol what do you mean you guys don't have direct communication with forumotion tech? isn't this the forumotion that does everything but yet to know their tech people info ? but anyway why does the the chatbox lag soo much and can you fix the lag part cause the messages are being delayed horribly and can that be fixed?
Fresh OG- New Member
- Posts : 24
Reputation : 1
Language : English
Re: New Chatbox
A link has been provided numerous times by me on this thread that leads to a thread made by Jscript. His code has helped a lot. Try it for yourself and if you have any problems for it post on that thread your issue.Fresh OG wrote:lol what do you mean you guys don't have direct communication with forumotion tech? isn't this the forumotion that does everything but yet to know their tech people info ? but anyway why does the the chatbox lag soo much and can you fix the lag part cause the messages are being delayed horribly and can that be fixed?
Re: New Chatbox
A forum I am administrator on, http://fandomplay.forumotion.com/, is having troubles with the chatbox.
no text is showing up whenever we try to talk to eachother, only this shows up. I would appreciate it if you guys helped me, thank you (:
no text is showing up whenever we try to talk to eachother, only this shows up. I would appreciate it if you guys helped me, thank you (:
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