New Chatbox
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Page 3 of 10
Page 3 of 10 • 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
New Chatbox
First topic message reminder :
New Chatbox |
Dear members For few months, we had many problems with our current Chatbox. Many of you complained about the chatbox, that is perfectly normal! That's why, our technicians decided to rework all the chatbox! There is no big design change, just few improvements However, the code is not the same. It should solve all issues we had and you will enjoy chatting with your members Of course, the chatbox is still is under beta tests. So, we might have some bugs with the chatbox. It would be wonderful you could report those problems so that we can improve the chatbox as much as possible In addition, we have a new command /help so that you will know all the chatbox commands You just have to enter /help or click on the following button: Then, a popup will appear with an explanation of the commands. Those commands depend on your status and permissions on the forum: Now you can chat Forumotion |
This tutorial was written by Buttercup. |
The Godfather wrote:Hello,
We currently have a technical problem of very significant scalability CPU of the servers following an optimization of the chatbox to solve problems you reported on it for awhile. And to be honest, henceforth, the Chatbox uses the same technology as the notifications of the forum rather than sending constant requests.
This theoretically allows to considerably lighten the load and increase performance. We also have the opportunity to add a Help button that displays the commands in the chatbox to those who desire to know each according to their permissions.
We are working hard to find a viable technical solution to this rising burden though our local simulation were good, however, we are talking about millions of forums and only a full-scale test could allow us to make adjustments.
We are aware of the technical problems and inconveniences this causes. Nevertheless, you can imagine that if we could have done otherwise, we would have. We have a long night of work ahead of us, the pizzas are ordered and the coffeemaker is running at full speed so don't worry.
Certainly some malfunctions persist, but we're on it. Also, know that we are really far from the stage on these kinds of suggestions (why not give us the choice between such and such ... etc.) / Currently, the goal is to get you out a stable and functional chatbox.
In this sense, we need your support and that this topic remains clean without reports that set us on the wrong track.
Wait for the green light for the new patch to be released to give us your feedback. However, at present, there's no need to post to say that you too have the same problem because we already know and that only extends this unique topic for nothing
After stabilization server load will be ok which will solve a lot of problems that you are currently experiencing.
Thank you for your understanding and we apologize for the inconvenience
Chatbox bugs |
Hello dear members Here the improvement of bugs Remove the new color picker = solved Posts missing = solved Error in function write_msg(). Can not insert message = solved Chatbox empty = solved Auto-refresh = in progress Issues with archives = in progress Buttons are too white so invisible = in progress The color of the text is not the same as the color forum = in progress The color of members is black by default, so if the chatbox background is back members aren't visible = in progress After logging out, the drag bar looks same = solved Sort alphabetically username = in progress Some messages are missing after posting = solved Color picker not in pop-up but in JS as for the editor Alignment problem of the "help" button under chrome = solved The chatbox doesn't refresh when a user is just kiched = in progress Even if we are deconnected, we appear like connected= in progress I will inform you as soon as I get news Thanks for your help Note: when you report a new bug, please don't forget to post the url of your forum and a screenshot!! Thanks |
This tutorial was written by Buttercup. |
Last edited by Buttercup on September 8th 2015, 10:17 am; edited 5 times in total (Reason for editing : added information)
Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
Re: New Chatbox
Hoping you can help me out with a chatbox issue as it occurred during the time of the beta testing so I was wondering if it is related to this or something else.
Site using is: http://ftsl.canadian-forum.com/ and currently when I try to access the chatbox it is not available to us. It was working and then all of a sudden I disappeared and all members are reporting this too. I am also attaching a picture of where the chatbox normally is located. I even deactivated it and moved it to bottom of forum and back to the top again to see if it would return. So hoping for some possible help with this. (arrow indicates where chatbox normally would be located)
Site using is: http://ftsl.canadian-forum.com/ and currently when I try to access the chatbox it is not available to us. It was working and then all of a sudden I disappeared and all members are reporting this too. I am also attaching a picture of where the chatbox normally is located. I even deactivated it and moved it to bottom of forum and back to the top again to see if it would return. So hoping for some possible help with this. (arrow indicates where chatbox normally would be located)
Re: New Chatbox
Please can you reinstate the old font colour method - this new one is overly complicated and difficult to find the colours we used to use in the CB.
Re: New Chatbox
Personally, I liked the old chatbox better, it was much simpler to use and teach the members i got from Jcink and Proboards by explaining it and such. I understand that some people like the CSS deactivated for whatever reason... but I actually need it, as my chatbox is dark because that's how the site was, and some usernames are literally impossible to read. But what's the point of these codes if they don't even work anymore?
http://www.unknownlandsrp.com/t48p15-welcome-to-the-chatbox#9518
Even my members have voiced themselves on a thread meant for just Chatbox conversations.
I understand this is betatesting... but I would have been nice to receive an e-mail ahead of time so the Webmasters would have known.
http://www.unknownlandsrp.com/
EDIT: And one of my most favored features is also not working... this being able to click a username and go instantly to their profile.
Honestly, this chatbox is even worse than Jcink Chatboxes.
- Code:
#chatbox_members a[href="/u5"]{
padding-left: 20px;
background: url("http://r16.imgfast.net/users/1615/38/05/36/smiles/866372557.gif")no-repeat left, url("http://i39.servimg.com/u/f39/18/86/31/73/lllisa10.gif");}
http://www.unknownlandsrp.com/t48p15-welcome-to-the-chatbox#9518
Even my members have voiced themselves on a thread meant for just Chatbox conversations.
I understand this is betatesting... but I would have been nice to receive an e-mail ahead of time so the Webmasters would have known.
http://www.unknownlandsrp.com/
EDIT: And one of my most favored features is also not working... this being able to click a username and go instantly to their profile.
Honestly, this chatbox is even worse than Jcink Chatboxes.
Last edited by Kaseki on February 4th 2015, 8:54 pm; edited 2 times in total
Re: New Chatbox
Hey,
We have problems on our PBF. I know there are bugs but, please, help us.
Site: www.emptiness.forumpolish.com
Problems:
- a first letter of word just dissapear when we send our message
- we can't see our nicks
- we don't have archives
- we haven't auto-refresh
- messages are delayed
- the chatbox logg us out sometimes
We have problems on our PBF. I know there are bugs but, please, help us.
Site: www.emptiness.forumpolish.com
Problems:
- a first letter of word just dissapear when we send our message
- we can't see our nicks
- we don't have archives
- we haven't auto-refresh
- messages are delayed
- the chatbox logg us out sometimes
kenaz- New Member
- Posts : 2
Reputation : 1
Language : Polish, English
Re: New Chatbox
After the second message everything gets stuck and freezes on all users. Can't even log out of chat no more and the archives don't respond. The only buttons still working are the ones in the smiley row on the bottom bar.
It's been a while since I was forcefully downgraded to the standard FM chat box as an AWC user and I can't even remember what it looked like before, but since the engine's dead in both FM chat as well as in AWC I hope these problems get to be solved soon.
Just for comparison:
FM Chat now: http://prntscr.com/612xrv
AWC before it blacked out because of the FM chat update: http://prntscr.com/5t60my
I hope these technicians will work after hours CET and stand by as well, because looking at the time this got posted by Buttercup that was pretty much at the end of the working day. We got no prior notice about the update and I personally feel beta testing on everyone on FM is something that should be avoided.
It's been a while since I was forcefully downgraded to the standard FM chat box as an AWC user and I can't even remember what it looked like before, but since the engine's dead in both FM chat as well as in AWC I hope these problems get to be solved soon.
Just for comparison:
FM Chat now: http://prntscr.com/612xrv
AWC before it blacked out because of the FM chat update: http://prntscr.com/5t60my
I hope these technicians will work after hours CET and stand by as well, because looking at the time this got posted by Buttercup that was pretty much at the end of the working day. We got no prior notice about the update and I personally feel beta testing on everyone on FM is something that should be avoided.
Last edited by SamanthaS on February 4th 2015, 8:55 pm; edited 1 time in total
Guest- Guest
Re: New Chatbox
uncanny-illustrator wrote:It's quite broken at out forum. As in we can type in the textbar but when we press send or enter, the messages just aren't send. So far every user that has logged in to the cbox (5 people) has come across the same issue
Its not even working at my forum. There was only two users on, and no messages went through when enter was pressed.
Here is my website. http://mesozoicvii.forumotion.com/
Landshark- Forumember
- Posts : 59
Reputation : 2
Language : English, Spanish
Re: New Chatbox
There's probably no need to rehash what you've already heard, but yeah... The lag is really horrible in particular, and while I understand this is a beta test, our chatbox feels hardly functional. I can't say I really understand the change, because our box seemed just fine before.
I'm mainly posting to chime my voice in. An option to revert to the old box would be nice, or at the very least, an option to opt out of this beta test until this is less buggy.
I'm mainly posting to chime my voice in. An option to revert to the old box would be nice, or at the very least, an option to opt out of this beta test until this is less buggy.
Sleepyyawn- New Member
- Posts : 17
Reputation : 0
Location : Seattle
Re: New Chatbox
Archives doesn't work anymore and I really hope we could get back automatic update button. We really need it, it's hard to read old messages when others are writings new all the time and chat always go back to start. And I have always hope people could write longer messages. We play RPG so messages are long and it's annoying when you have to send your RPG story in pieces. I know a lot of RPG forums and there's same problem. Thank you and sorry for my bad english!
Ams- Forumember
- Posts : 57
Reputation : 1
Language : Finnish, english
Re: New Chatbox
can I go ahead and switch my forum back to the old codes, we weren't having issues with the old chat format. This new chat format is horrible really it's just made more problems than it's fixed and the "problems" we did have before, like it taking a few moments for a message to pop up, are even worse. You're lucky now if your message even appears and it could take several minutes just for it to appear, it could appear right away like it should! you have no idea or way of knowing. We have no archives anymore, which we actually used quite a bit. I'm the founder/leader of a mass alliance of an MMORTS game and we use this forum chat for our communications, and have been since day 1 over 10 years ago. We've never had these issues before, and would greatly appreciate just plain and simply having our old chatbox format back.
Re: New Chatbox
Hi guys,
I know that's a hard moment with the new chatbox but the team tried to push it to you as fast as possible, the problems will be fixed by tehnicians soon, you need just to wait.I think it would be great if you guys disable the chat due this problem.
I know that's a hard moment with the new chatbox but the team tried to push it to you as fast as possible, the problems will be fixed by tehnicians soon, you need just to wait.I think it would be great if you guys disable the chat due this problem.
Re: New Chatbox
If we don't disable it it'll still be disabled so no use for that ~levy wrote:Hi guys,
I know that's a hard moment with the new chatbox but the team tried to push it to you as fast as possible, the problems will be fixed by tehnicians soon, you need just to wait.I think it would be great if you guys disable the chat due this problem.
Re: New Chatbox
Are these issues occurring in all browsers? Also make sure that your browser is up to date.
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Re: New Chatbox
Chatbox is the only place I am seeing problems at this time and from reading the other posts it seems to be mostly the same issues across the board.
I've already let my members now it is being worked on and have disabled the chat for the time being. I will try again in a couple of hours and see if anything has been fixed or updated by then.
I've already let my members now it is being worked on and have disabled the chat for the time being. I will try again in a couple of hours and see if anything has been fixed or updated by then.
Re: New Chatbox
I agree with a lot of the other people here. Can we please just have our old chatboxes back? Or at least the option to revert? I wasn't having any problems really with the old chatbox, and I just plain out don't like this new one. I liked having Archives that could refer back to, the one in the new one is useless. If I want to leave a message for others to see but they don't get on for hours after I was on, what good does that do me? Not only that, but we used some VERY specific colours for VERY specific reasons, and with the new way to choose colours, picking the same thing over and over again would be very tedious and unnecessary. Not only that, but the new just seems to not work, or not work as well overall. I've read every reply to this thread thus far and it seems more people hate it than like it. Please change it back.
Re: New Chatbox
I don't want to be a jerk on here man but I'm going to just come out and say it. Microsoft did the same exact thing with Windows Vista, the undoubtedly worst computer operating system in the world, ever. It's great that you guys want to get these issues resolved as fast as possible and get it out to your customers, some things just can't be rushed like that. Why not convert the chats back to the original codes, take this new code back to the alpha test and tweak it there. We know now you're working towards fixing the problems people have been having, right now the fix is a wrench thrown in the cogs.levy wrote:Hi guys,
I know that's a hard moment with the new chatbox but the team tried to push it to you as fast as possible, the problems will be fixed by tehnicians soon, you need just to wait.I think it would be great if you guys disable the chat due this problem.
Re: New Chatbox
Ηello all,
I know it's something new and has some bugs but with all your comments the technicians will get informed and fix those issues asap. Please you need to patient and wait for the time being.
This chat was published because all of you wanted a new and more 'updated' chatbox and we tried to publish it as fast as we could. You only need to be patient and the chatbox will be fixed soon.
Thank you for your understanding and sorry for the trouble,
Luffy
I know it's something new and has some bugs but with all your comments the technicians will get informed and fix those issues asap. Please you need to patient and wait for the time being.
This chat was published because all of you wanted a new and more 'updated' chatbox and we tried to publish it as fast as we could. You only need to be patient and the chatbox will be fixed soon.
Thank you for your understanding and sorry for the trouble,
Luffy
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Re: New Chatbox
Orrrrr you get us a rewind buttonLuffy wrote:Ηello all,
I know it's something new and has some bugs but with all your comments the technicians will get informed and fix those issues asap. Please you need to patient and wait for the time being.
This chat was published because all of you wanted a new and more 'updated' chatbox and we tried to publish it as fast as we could. You only need to be patient and the chatbox will be fixed soon.
Thank you for your understanding and sorry for the trouble,
Luffy
Re: New Chatbox
Chat box totally unusable , nothing on it makes it better in any way, in fact options which were of benefit have been removed........now my members will drift off site again like they did a few months ago when we had chat box problems, after taking months to get back to normal.
My chat box plays a large part of the activity on my Forum, without it the site will go into decline.....
My chat box plays a large part of the activity on my Forum, without it the site will go into decline.....
davidl- Forumember
- Posts : 278
Reputation : 2
Language : English
Location : Leeds, West Yorkshire.
Re: New Chatbox
I know, but why techs can not temporarily put back the old CB for everyone and do the beta test somewhere?
Re: New Chatbox
because then it wouldn't be a beta test xD, sorry i had to. but you're right i posted to that effect earlier TAKE THE CODING BACK TO THE ALPHA TESTS AND TWEAK IT THERE GIVES US THE WORK FORMAT BACK.
Re: New Chatbox
Hello all,
I agree to rollback the old chatbox until the testing version fully debugged and working correctly.
But for the moment there is no option to rollback the old chatbox:(
I agree to rollback the old chatbox until the testing version fully debugged and working correctly.
But for the moment there is no option to rollback the old chatbox:(
Re: New Chatbox
Hello,
We cannot add anything to the chatbox as that is the Technicians work. Once the technicians are informed i am sure they will fix all the issues.
Also i would like to inform you that the technicians are humans also and they are not 24/7 online so a little bit patience would be nice.
Thank you for your patience and for understanding.
Luffy
We cannot add anything to the chatbox as that is the Technicians work. Once the technicians are informed i am sure they will fix all the issues.
Also i would like to inform you that the technicians are humans also and they are not 24/7 online so a little bit patience would be nice.
Thank you for your patience and for understanding.
Luffy
Forum of the Forums Forumotion Rules | Tips & Tricks | FAQ | Did you forget your password? |
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No support via PM!
Re: New Chatbox
Is this occurring on PC's and/or mobile devices?
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Re: New Chatbox
SLGray wrote:Is this occurring on PC's and/or mobile devices?
PC for me. Chrome is up to date too.
EDIT: Don't know about mobile devices, if that's important. Haven't checked.
Last edited by Sleepyyawn on February 4th 2015, 10:13 pm; edited 1 time in total
Sleepyyawn- New Member
- Posts : 17
Reputation : 0
Location : Seattle
Re: New Chatbox
SLGray wrote:Is this occurring on PC's and/or mobile devices?
Hello @SLGray,
I 've just tested with devices:
A. SmartPhone / Android v4.3 / Google Chrome
B. iPad / iOS 8.1.3 / Safari Browser
C. PC / Windows 8.1 / Mozilla Firefox v35.0.1 / Google Chrome v40.0.2214.94 m / Safari Browser 5.1.7
but the chatbox is not working.
Re: New Chatbox
Is there any technician working on this right now or are we all writing this up for FM beta testing results sake, so when they come back in the office in about say 10 / 11 hrs they can start and go to work on these major bugs?
Guest- Guest
Re: New Chatbox
I am all up to date over on my end here. I have to say that I do like the color option (hex codes are not a big deal for me to remember) but everything else... Eh. The archives are very important for the cbox on my site as I like to know what goes on, if there is any misuse within the cbox, and many of my members rp their characters in there as well. Its good to be able to go back and see just exactly what happened if someone gets on the next day or later on that day. The autorefresh is another important option. Besides all of this, the cbox also tends to lose users' posts after they've sent them. I just experienced it over on my site where I had to resend a simple message nearly a dozen times before it finally went through. That is a HUGE issue. Who wants to sit here and continuously post the same thing over and over and who has time to do that? I don't mean to sound rude or anything and I apologize if I come off that way, I'm just frustrated.
iTzLawliet- Forumember
- Posts : 32
Reputation : 1
Language : English
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