#1432 Problem with newsletters reception

First topic message reminder :

Hello

Some admin try to send some newsletters. They perfectly receive the receipt confirmation, the newsletter is archived properly but nobody receives the NL  


Thanks for reporting the following information:

1. Url of your forum
   
2.  Your statut on the forum
   
3. Email provider (hotmail, gmail, outlook...)
   
4. Newsletter archived or not?
   
5. Do you receive the receipt confirmation? yes or not.
   
6. Do you (and your members) receive the final newsletter
   

WARNING: Without those information, we won't take into account your complaint.

We strongly advise you not to send new Newsletters for the moment and use mass private messages so that the system not being overloaded

Thanks for your understanding

@brandon_g wrote:Hello @Buttercup,

I still recieve the error message when I try to send a NL. Is there any reason for this?

-Brandon

BUMP :|

Hello Brandon,

we made a test on your forum and we were able to send a newsletter. Let me know if it is okay for you?

Hello,

Yes I just gave it a try and succesfully sent the newsletter. Thanks for all your help @Buttercup and @Ape .

-Brandon

Your welcome! Thanks for your patience