#1432 Problem with newsletters reception
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#1432 Problem with newsletters reception
First topic message reminder :
Hello
Some admin try to send some newsletters. They perfectly receive the receipt confirmation, the newsletter is archived properly but nobody receives the NL
Thanks for reporting the following information:
Thanks for your understanding
Hello
Some admin try to send some newsletters. They perfectly receive the receipt confirmation, the newsletter is archived properly but nobody receives the NL

Thanks for reporting the following information:
- Url of your forum
- Your statut on the forum
- Email provider (hotmail, gmail, outlook...)
- Newsletter archived or not?
- Do you receive the receipt confirmation? yes or not.
- Do you (and your members) receive the final newsletter
WARNING: Without those information, we won't take into account your complaint.
We strongly advise you not to send new Newsletters for the moment and use mass private messages so that the system not being overloaded
Thanks for your understanding

Last edited by Buttercup on March 5th 2015, 10:19 am; edited 1 time in total
Shadow- Administrator
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Posts : 16209
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Language : French, English
Re: #1432 Problem with newsletters reception
brandon_g wrote:Hello @Buttercup,
I still recieve the error message when I try to send a NL.Is there any reason for this?
-Brandon
BUMP :|
brandon_g- Manager
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Posts : 9829
Reputation : 900
Language : English
Location : USA
Re: #1432 Problem with newsletters reception
Hello Brandon,
we made a test on your forum and we were able to send a newsletter. Let me know if it is okay for you?
we made a test on your forum and we were able to send a newsletter. Let me know if it is okay for you?
Shadow- Administrator
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Posts : 16209
Reputation : 1825
Language : French, English
Re: #1432 Problem with newsletters reception
Hello,
Yes I just gave it a try and succesfully sent the newsletter. Thanks for all your help @Buttercup and @Ape .
-Brandon
Yes I just gave it a try and succesfully sent the newsletter. Thanks for all your help @Buttercup and @Ape .

-Brandon


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brandon_g- Manager
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Posts : 9829
Reputation : 900
Language : English
Location : USA
Re: #1432 Problem with newsletters reception
Your welcome! Thanks for your patience 

Shadow- Administrator
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Posts : 16209
Reputation : 1825
Language : French, English
Re: #1432 Problem with newsletters reception
Your welcome Glad this is now fixed for you.
Any other problems please don't hesitate to contact us again.
Have a nice day.
APE
Ape- Administrator
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Posts : 17648
Reputation : 1884
Language : fluent in dork / mumbojumbo & English haha
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» Newsletters - HTML and reception problems
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» Allow Newsletters
» Newsletters
» Newsletters
» Sending Newsletters Problem ...
» Allow Newsletters
» Newsletters
» Newsletters
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