PROBLEM With the Order of the forums!

by Str0ng April 8th 2015, 4:49 pm

Well.. I set the order on the admin panel of my sub-forums in a way.. but when I visit it on the forum view they are not ordered as I put on the admin panel.. why is happening this?

As you can see.. "Kaya River.. is after "Saadtah Terrains"

But when I visit the forum..

Is not ordered.. under "Saadtah Terrains" is "Moist Forest.."
Ty in advance!

by Str0ng April 9th 2015, 4:59 pm

by Str0ng April 11th 2015, 2:23 am

bump!

by **brandon_g** April 11th 2015, 5:02 am

Hello,
Are you using the up and down arrows or the 'position after' in the forum management?

-Brandon

by Str0ng April 13th 2015, 10:12 am

At the beginning I used the option on the forum edition called.. "Position this forum after: .. " and I ordered it using this.. but seeing that it did not worked, I tried using arrows.. but either changed to the correct order!

By the way, thanks for reply

by **brandon_g** April 13th 2015, 1:05 pm

Not a problem. Very Happy

Ok... hmm... can you try using the 'position after' feature and save. Then try changing your forum structure and hierachy in acp-->Display-->Structure and hierachy see if this helps any, sometimes if these are not set right for how you have the board laid out, it can cause problems. So try changing this and see if it helps, if not reset it back to what it was previously and post back here
-Brandon

by Str0ng April 13th 2015, 5:04 pm

Sorry, but no.. I tested all the modes and nothing.

by underestimated April 13th 2015, 6:29 pm

you should clear your browser cache first and if that doesn't help, try resynchronizing your forum Wink

by Str0ng April 13th 2015, 6:40 pm

When.. clear before do changes or after? Ty

by underestimated April 13th 2015, 8:17 pm

well, it doesn't really matter, but clearing the cache may already be enough^^

by Str0ng April 14th 2015, 11:05 am

No... I did resynchronization, clear of cache using CCleaner.. in different orders and no change is visible! Sad

by underestimated April 14th 2015, 12:05 pm

this is your forum, right? http://www.live-the-worldwide.com/
since guests can't see the area you should check if other members see it the same way as you do, if they don't, it has to be a problem with your device or browser.

if they do experience the same issue, try the following (check after every step, if it works now, so you know exactly where the problem is, if it doesn't fix it, change it back the way it was before)

go to javascript management and deactivate it
go to forum widgets management and deactivate it
go to (you need to be logged in to founders account) display > templates and check "force the default templates"
go to display > colors > css and save everything into a file on your computer, then delete it so the field is empty

if nothing of that solved the problem, we probably can't help you and an admin needs to take a look at your problem..