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Lost Admin password

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In progress Lost Admin password

Post by BMSxRIO May 11th 2015, 7:58 pm

Seriously? what is the limit you have to reach? I only signed onto this so I could pm an admin as your guide has instructed me to do. This is totally ridiculous xD
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In progress Re: Lost Admin password

Post by Nemo May 11th 2015, 8:04 pm

Hello @BMSxRIO,

You can now send private messages.
There is this limit in order to prevent spammers from sending inappropriate messages.

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In progress Re: Lost Admin password

Post by BMSxRIO May 11th 2015, 8:39 pm

@nemo

My only problem now, is that I lost the founders password to my site and none of the admins appear to be online or replying. Derri and buttercup both have their ability to receive pm set to "off"
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In progress Re: Lost Admin password

Post by brandon_g May 11th 2015, 8:44 pm

You can follow the steps in this tutorial to reset your founder password: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password .

-Brandon


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In progress Re: Lost Admin password

Post by BMSxRIO May 11th 2015, 8:49 pm

@brandon_g

That post relates directly to the problem. While I appreciate the enthusiasm that tells me the same thing thing my previous post mentioned. You have to PM a staff member who then has to reply to you. It's not an auto reset (scroll further down the list)
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Post by brandon_g May 11th 2015, 9:20 pm

There is 4 staff members on that list that can assist you, 2 didn't have pms enabled, so try the other 2... Then your problem will be resolved Smile.


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In progress Re: Lost Admin password

Post by Ape May 11th 2015, 9:31 pm

Hi please pm Ange Tuteur that member of staff is now online

also this thread is in the wrong place for password problems i will move it to the right place.


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In progress Re: Lost Admin password

Post by Nemo May 11th 2015, 9:34 pm

Hello @BMSxRIO,

As Brandon said, you can contact either @SLGray or @Ange Tuteur. I am certain that they will try to reply to your request as fast as possible. However, avoid sending a private message to both of them.

Hello


Last edited by SLGray on May 11th 2015, 9:49 pm; edited 3 times in total (Reason for editing : APE beat me to it)
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In progress Re: Lost Admin password

Post by David Moore May 20th 2015, 5:17 pm

i have the same issue mate
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In progress Re: Lost Admin password

Post by Nemo May 20th 2015, 5:33 pm

David Moore wrote:i have the same issue mate

Did you check the following thread: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password ?

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Post by David Moore May 20th 2015, 6:48 pm

Yes i have click on the link provided and it asks for my emaill address or forum id and passwork wich i cant rember.
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In progress Re: Lost Admin password

Post by Nemo May 20th 2015, 6:51 pm

If you have lost all your passwords and you cannot remember your email, you would like to check the 5th case:

Case 5: You have lost the foundation email, forum and utilities passwords.

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In progress Re: Lost Admin password

Post by David Moore May 20th 2015, 6:58 pm

this issue is not with me forgetting my email address as it s the only email address i use. the problem is your system will not recognise my email address and i know i used that eamil addres as i made the page. i have also e mailed as instructed with case 5
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In progress Re: Lost Admin password

Post by brandon_g May 20th 2015, 9:19 pm

Have you tried pming a staff member?

-Brandon


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Post by Nemo May 20th 2015, 9:20 pm

This has been handled via private messages.

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In progress Re: Lost Admin password

Post by brandon_g May 20th 2015, 9:24 pm

Oh ok Very Happy.


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