Unable to change email
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Unable to change email
When I try to change my email and click the activation link I get this error:
"The activation key you supplied does not match any in the database."
"The activation key you supplied does not match any in the database."
puffpastry123- New Member
- Posts : 3
Reputation : 1
Language : English US
Re: Unable to change email
Hello
You are trying to change your email address for your profile ? Via the admin panel ? Could you please provide the url of your forum and a screenshot of the error message.
Thanks in advance
Buttercup
You are trying to change your email address for your profile ? Via the admin panel ? Could you please provide the url of your forum and a screenshot of the error message.
Thanks in advance
Buttercup
Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
Re: Unable to change email
I don't own the forum i'm just a member.
puffpastry123- New Member
- Posts : 3
Reputation : 1
Language : English US
Re: Unable to change email
Have you tried contacting a site admin? They can change your email address via the admin panel .
-Brandon
-Brandon
Remember to mark your topic when a solution is found.
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Re: Unable to change email
You can also change your email address via the forum profile>Information>Email address
- Example: :
Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
Re: Unable to change email
Trying to change the email through Profile
After I type my new email and save
After I click the activation link sent to my new email:
After I type my new email and save
- Spoiler:
After I click the activation link sent to my new email:
- Spoiler:
puffpastry123- New Member
- Posts : 3
Reputation : 1
Language : English US
Re: Unable to change email
Contact a staff member on that forum and ask them to change your email address.
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Re: Unable to change email
Looks like a bug I am getting the same problem when i try to change the Email address in my test forum (Profile only) @Buttercup Please can you test this out.
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