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new users cant complete registration

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In progress new users cant complete registration

Post by Gray Goose Tue 12 Jan - 13:25

I received a message from a new User attempting to register. They were unable to because of "browser error "230" I dont know how to fix this.
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In progress Re: new users cant complete registration

Post by brandon_g Tue 12 Jan - 13:33

Hello,

What browser is the user using? May you ask them for a screenshot of the problem? Has the user tried registering from a different browser? If so, ask him to try and do so. You can also ask the user to clear their browser's cache and cookies to see if this helps solve the problem.

-Brandon


new users cant complete registration Brando10
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In progress Re: new users cant complete registration

Post by SLGray Wed 13 Jan - 2:16



new users cant complete registration Slgray10

When your topic has been solved, ensure you mark the topic solved.
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