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Solved Forum Not Showing

Post by Bpoetic March 13th 2016, 6:21 am

Technical Details


Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Internet Explorer
Screenshot of problem : https://servimg.com/view/15475168/983
Who the problem concerns : Yourself
When the problem appeared : The evening of March 12, 2016
Forum link : http://www.bpoetrywriters.net/forum

Description of problem

I was notified by a member she could not access the forum. I attempted to access the forum myself without success. My domain name and 1 year of member/guest ads-free were paid for March 2, 2016. Can someone look into this for me, please?

Thank you, Bpoetic


Last edited by Bpoetic on March 15th 2016, 5:29 am; edited 2 times in total
Bpoetic
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Solved Re: Forum Not Showing

Post by SLGray March 13th 2016, 6:35 am

I have reported the issue.  Since it is the weekend, the pro staff will not see it until Monday.


Forum Not Showing Slgray10

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Solved Re: Forum Not Showing

Post by SLGray March 13th 2016, 6:37 am

Can you still gain access with the original link?


Forum Not Showing Slgray10

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Solved FIXED

Post by Bpoetic March 13th 2016, 2:45 pm

A member gave me the original name of the forum: Flowers From Our Heart. I got into the forum and went to the admin panel. This is when I realized I'd purchased the credits back on March 2, but neglected to SPEND them. I was given a 5 day grace period, so I have spent the credits and all should be okay in a few hours. Thank you, and I'm sorry to have brought this to the table. Hello

flowersfromourheart.niceboards.org


Last edited by Bpoetic on March 13th 2016, 10:42 pm; edited 1 time in total
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Solved Re: Forum Not Showing

Post by Bpoetic March 13th 2016, 3:08 pm

This is a screenshot of the email receipt dated March 2, 2016

I have added your image to my report.  I have removed it because it shows youe email address.  It is for your safety.
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Solved Re: Forum Not Showing

Post by Ape March 13th 2016, 3:43 pm

can you Please send me by PM the Email address you made the forum with


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Solved Re: Forum Not Showing

Post by SLGray March 13th 2016, 7:58 pm

APE wrote:can you Please send me by PM the Email address you made the forum with
I have already made a report (ticket).


Forum Not Showing Slgray10

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Solved Re: Forum Not Showing

Post by Ape March 20th 2016, 3:31 pm

Topic solved and archived


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