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User Cannot Scroll Page + Sudden Page Format Change

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User Cannot Scroll Page + Sudden Page Format Change Empty User Cannot Scroll Page + Sudden Page Format Change

Post by Vitamin Sun Jun 12, 2016 1:40 am

Technical Details


Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Other
Who the problem concerns : A few members
When the problem appeared : May 3rd 2016
Forum link : http://popovydollsociety.forumotion.com [nsfw]

Description of problem

Hello,

Apparently some people have suddenly been experiencing issues with my forum. I haven't changed anything on the forum (in fact, haven't logged on in months), but these are the issues people have had.

"The board appears to be in a completely different format than before. It is just seen as a long list and photographs can't be viewed unless via clicking on a link"

"I can't scroll up or down in the posts"

Thank you for your help.


Last edited by Vitamin on Sun Jun 12, 2016 3:05 pm; edited 1 time in total
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User Cannot Scroll Page + Sudden Page Format Change Empty Re: User Cannot Scroll Page + Sudden Page Format Change

Post by SarkZKalie Sun Jun 12, 2016 10:36 am

Could you please provide your URL forum? :3 Hidden... nvm

EDIT: It still works perfectly to me, check your user's scroll mouse or open new tab in incognito mode.
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User Cannot Scroll Page + Sudden Page Format Change Empty Re: User Cannot Scroll Page + Sudden Page Format Change

Post by SLGray Sun Jun 12, 2016 2:48 pm

Are these users using mobile devices?


User Cannot Scroll Page + Sudden Page Format Change Slgray10

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User Cannot Scroll Page + Sudden Page Format Change Empty Re: User Cannot Scroll Page + Sudden Page Format Change

Post by Vitamin Sun Jun 12, 2016 3:04 pm

SLGray wrote:Are these users using mobile devices?

One is using an iPad.

"I can still view the forum but the format is strange and any pics don't show up unless I click on a link.
Members details don't show up for me anymore either and I don't seem to be able to send private messages."

The other person says.

"If I use the links from the notices sent from the forum of a new post [note: I'm not sure if they mean email notice or the "latest topics" widget on the side of the forum], it will only let me see that post. I can't scroll backward to see anything else in that thread."
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