My forum is missing!

by kathyfrances October 17th 2016, 5:33 am

Technical Details

Forum version : #phpBB3
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer
Screenshot of problem : https://2img.net/h/i2.photobucket.com/albums/y6/kathyfrances/screenshot_forum_zps3nxv4mjh.jpg
Who the problem concerns : All members
When the problem appeared : I noticed it at 11:25 PM ET today, Sunday October 16
Forum link : http://escapefromreality.forumotion.co.uk/

Description of problem

The site (escapefromreality.forumotion.co.uk) is missing, gone, not there. I tried 3 different browsers and get the same message. It is as though the forum has been deleted. I need help finding/restoring it please! Other members are having the same problem. I am the group owner.

by **SLGray** October 17th 2016, 5:35 am

The forum loads fine for me.

by kathyfrances October 17th 2016, 6:23 am

Do you have any suggestions on what I should do? I keep getting the same message (site not found) no matter what browser I use. So far none of my members can find it either. I am baffled!

Thank you for your help, I appreciate your time.
Kathy Campo

by **SLGray** October 17th 2016, 7:10 am

Are these members from the same location?

by **SarkZKalie** October 17th 2016, 8:43 am

.com do work for me, but .co.uk dun

by **Shadow** October 17th 2016, 9:42 am

Hello @kathyfrances,

When was the last time you log in your forum ? If it had been a while, and it did not contain recent post, it is possible that it has been automatically deleted by our system.

by lilacbev October 17th 2016, 9:47 am

Yes my forum is missing too. No matter what I do I can't find it.

http://lazycrafters.forumotion.co.uk

it would seem a couple of members have been on the forum this morning but the rest of us can't find it

by **skouliki** October 17th 2016, 10:27 am

SLGray wrote:The forum loads fine for me.

i can see it too , seems to be a general problem with the co.uk

(greece,laptop,chrome)

by Sugarina October 17th 2016, 10:38 am

I have same issue with http://sugarcoast.forumotion.co.uk/
I also cannot see any of the .co.uk sites posted here.

I'm in UK, isp is Sky.

by Prof Pat Pending October 17th 2016, 10:43 am

Same thing for me on http://freeman-cruisers.forumotion.co.uk/

It was OK a couple of hours ago

by laurielurcher October 17th 2016, 10:47 am

My forum is gone
http://www.lurchersos.forumotion.co.uk
message from BT saying
Sorry, the website lurchersos.forumotion.co.uk cannot be found.

by laurielurcher October 17th 2016, 10:52 am

Mine has just come back.

Solved

by Sugarina October 17th 2016, 11:01 am

laurielurcher wrote:Mine has just come back.

Solved

Mine's still down and I also can't see yours!

by Flappypaddles October 17th 2016, 11:26 am

SLGray wrote:Are these members from the same location?

I am in turkey using a uk vpn
it was working until 1am last night

by **Shadow** October 17th 2016, 11:37 am

Hello everyone,

So I have asked the technical services to take a look at this problem, I'll get back to you as soon as I have more information !

by **Shadow** October 17th 2016, 11:52 am

It should be fixed by now guys, tell if you have issues again but normally it should work perfectly by now !

by Flappypaddles October 17th 2016, 12:01 pm

Leviosa wrote:Hello everyone,

So I have asked the technical services to take a look at this problem, I'll get back to you as soon as I have more information !

back now

by **Shadow** October 17th 2016, 12:09 pm

Great, I'll wait for other to confirm the issue is now solved and I'll archive this topic !

by Prof Pat Pending October 17th 2016, 12:20 pm

Mines back too.....thank you:)

by kathyfrances October 17th 2016, 3:41 pm

Awesome!!! I don't know what you did, but it is back! Thank you for your help, I was in panic-mode last night lol. Our forum is super busy, very active members. Don't know what we would have done if it had been truly lost. THANK YOU for your help!
Kathy